"My confirmation number is 00492945 for item number CH9712... Got an email many days well after my order was confirmed saying the order was cancelled, but website still says item is in stock. Great job guys..."

"It is convinient to buy the items in SkyMall with the good quality but the price and shipping fee. Thanks!"

"Worse service I have ever encountered on the web! They took my money and no status updates until, after 7 days I contacted them for information. To which they responded someone will get back with me in two days. Money was taken from my account upon ordering and now my order has been cancelled! This was to be a birthday present and I went to the party with nothing! Amazon is the leader for a reason!!!!!"

"it appears that skymall advertises products on their website that they no longer carry. i placed an order online, then a week later (when the item should be arriving) i received an email that the order was cancelled because the item was discontinued. i just checked their website and that item is still showing for sale. If i had known it was no longer for sale, i would have purchased it somewhere else and actually had the gift to give to my friend on his birthday. i tried to call but they no longer have anyone at customer service you can speak with, just a recording telling you to go online and email them then you get hung up on. This was my first and last order from skymall."

"During Chrstmas the promises to deliver were not met, wrong items sent total disregard for any attempts to communicate "

"I have purchased a few items from skymall and have been very satisfied until my last purchase that I waited for to be shipped and I sent 3 e-mails which said someone would contact me within 2 business days and they did not contact me then my order was cancelled ?? This was a Special Birthday Gift and I love the unique things skymall offers,,very disappointed this time"

"Sky mall had a product available that was back ordered at another site....very pleased!"

"Come on... seriously. I ordered an item BEFORE CHRISTMAS for Christmas and was told it was on back-order and would be shipped Jan 17th. Then I got another email notifying me that it would be shipped Jan 23rd. Today I got another email letting me know my item won't be shipped until Feb 13th. What is going on?! Stick with what you say! I'm totally disappointed with SkyMall."

"Product I purchased could have had a better item description. There were multiple options upon selection without descriptions. Shipping costs seemed excessive. "

"Terrible service. Ordered an item well in time for Christmas. Did not receive a late shipment notifications. Asked for an order status soon after Christmas, and never received an acknowledgement. With no status update, I asked for the order to be cancelled. Again, no follow-up. Today I received an e-mail prompt informing me that the item has shipped??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????"

"Great selection of items, but your shipping charges are very high. "

"no 1st time discount codes like free shipping or 20% off 1st purchase. there are plenty of other places to purchase these items so I would encourage discounts to 1st time buyers to get them to come back and spend MORE money......"

"Could not find an area to add that I am a United employee.
Called the phone number and was not able to be helped"

"No promised employee discount from the United airlines URL"

"I didn't realize that UPS wouldn't deliver to my home, the last mile is from our post office. We were forwarding mail in anticipation of wintering in FL, so the packages did not arrive in time for Christmas. In addition, because the package went from MN to FL, there was a postage due on it -- even though it arrived long after the Christmas holidays -- in fact almost 2 months after it shipped!!"