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Product & services pricing
4.49/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.61/5
Customer service:
4.73/5
Return/Replacement policy:
4.75/5

Verified
5/5

2023-03-07

Prompt and Professional Service

"Within a few minutes of my inquiry, I received three different options through email. A representative called to follow up. I decided on the itinerary and process for purchasing the ticket was quite simple. Overall, the service was prompt and professional. "

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Rep reply posted 2023-03-07
A rep from Skylux Travel, Herman-B, has responded:

“Thanks so much for taking your time to review us! To hear from the customer his satisfaction makes us feel happy and pleased! Thanks a lot once again! ”


Verified
5/5

2023-03-07

Saved $2200 on business class

"The agent, Precious, found two business class tickets for us that were each $1100 less than the fares offered for the same flight on the airline website. Also, Precious has a direct phone number that she answers personally. She provides efficient, courteous and friendly service.

"

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Rep reply posted 2023-03-07
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that your agent's assistance to find you a perfect deal was amazing! Precious is awesome! Thanks for purchasing a ticket with us! ”


Verified
4/5

2023-03-07

First Time With This Service

"Based on a friend's recommendation, I asked this travel agency for some help getting me airline tickets for a trip to Asia. The agent was very responsive and came back promptly with several viable options. After some discussion, I chose one of the options and bought the tickets. The agent was also responsive with a couple of follow up questions I had after the tickets were purchased. I will probably use this service again."

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Rep reply posted 2023-03-07
A rep from Skylux Travel, Herman-B, has responded:

“Thank you very much for a nice review on our services! Its always a pleasure to be helpful and efficient while assisting the customer! ”


Verified
5/5

2023-03-07

Trip to Paris

"I received outstanding personal service from Russell. He listened carefully to my preferences and then thoroughly researched the options. Final choice was narrowed down to the best flight times at a reasonable price for what I requested. Knowing I was hearing impaired he sent me the information by email to review and then allowed me call him back instead of trying to make a decision on the phone. His work was completed rapidly and I was able to book my flight within an hour."

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Rep reply posted 2023-03-07
A rep from Skylux Travel, Herman-B, has responded:

“Thank you very much for taking your time to review us! Your experience was great and we are so proud of Russell's excellent service!”


Verified
5/5

2023-03-07

all workd out

"Vistor did a great job finding good option"


Rep reply posted 2023-03-07
A rep from Skylux Travel, Herman-B, has responded:

“Thanks a lot for reviewing our services in a positive way! Vistor is a great agent, always helpful and always makes our customers to be satisfied with his job!”


Verified
5/5

2023-02-21

Anthony The Great!

"Anthony was able to find what we were looking for, we like working with Anthony so make sure he doesn't quit or you let him go.
"


Rep reply posted 2023-02-21
A rep from Skylux Travel, Herman-B, has responded:

“No worries! Anthony is a remarkable agent and he loves his job! Will be waiting for your next trip and Anthony will be happy to assist his return customer! Thanks for purchasing your ticket in our company! ”


Verified
5/5

2023-02-20

Excellent

"Misty was very good, please keep up the good work, we will use her again and again.
Thank you
"

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Rep reply posted 2023-02-20
A rep from Skylux Travel, Herman-B, has responded:

“Thanks a lot for mentioning agent's name and we are so glad to see your satisfactory words! Misty is a remarkable agent and she is looking forward to assist you once again in her best way! ”


Verified
5/5

2023-02-20

Boston

"Boston Miles is the best agent ever!"

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Rep reply posted 2023-02-20
A rep from Skylux Travel, Herman-B, has responded:

“Boston would be proud to hear your kind and satisfactory words!!! Thank you very much and we are looking forward to assist you once again!


Verified
5/5

2023-02-20

Multi city flights

"Leo made the experience very easy and did all the work. "


Rep reply posted 2023-02-20
A rep from Skylux Travel, Herman-B, has responded:

“Thanks for taking your time to review your agent's assistance! We can see that it was amazing and Leo would be so happy to hear your satisfactory words! ”


Verified
5/5

2023-02-20

Cody was amazing to work with!

"He worked really hard to get us exactly what we needed. Super friendly and great customer service. "

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Rep reply posted 2023-02-20
A rep from Skylux Travel, Herman-B, has responded:

“We are so proud of our great Customer Service! Your words make us happy of the way we work! Thank you very much for making us feel this way!!!”


Verified
5/5

2023-02-14

Branco was a Great Help

"Branco was the best. He was knowledgeable and patient with our requests for different travel options."


Rep reply posted 2023-02-16
A rep from Skylux Travel, Herman-B, has responded:

“We are really glad to hear such a good review coming from our customers.Thank You.”


5/5

2023-02-14

Germany

"Anita was very pleasant and definitely persistent. Both good qualities for someone in her position. I believe that we got the best deal that we could have thanks to her."


Rep reply posted 2023-02-14
A rep from Skylux Travel, Herman-B, has responded:

“We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!


Verified
4/5

2023-02-14

great service

"Cameron was very pleasant and very accommodating to my request.
I feel i can always contact him for any of my travel needs. Thank you
"

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Rep reply posted 2023-02-16
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your feedback. We are happy that Cameron is part of our team and provided you with such a good experience.


Verified
5/5

2023-02-14

Excellent service from Terrence

"He worked hard to match a low fare we found online "

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Rep reply posted 2023-02-14
A rep from Skylux Travel, Herman-B, has responded:

“Thanks so much for sharing your experience with us. We hope to assist you again soon.”


Verified
5/5

2023-02-13

Business trip

"Albus did a great job getting a ticket from NY to London round trip. Definitely will do business with him again"

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Rep reply posted 2023-02-14
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, thank you for your feedback. We'll let Albus know that he is highly appreciated.