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Product & services pricing
4.49/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.61/5
Customer service:
4.73/5
Return/Replacement policy:
4.75/5

Verified
5/5

2023-02-12

Great service!

"Great service! Was satisfied "

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Rep reply posted 2023-02-13
A rep from Skylux Travel, Herman-B, has responded:

“We are so happy to hear that! Please welcome back to our website! ”


Verified
5/5

2023-02-10

ALWAYS THE BEST PRICES AND SERVICE

"I HAVE BEEN BUYING MY INTERNATIONAL FLIGHTS FOR AFEW YEARS NOW WITH SKY LUX. MY AGENT RAY, ALWAYS GOES ABOVE AND BEYOND TO FIND ME THE BEST PRICE. "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Agents are doing their best to satisfy the customer in order for them to be happy and come back to us! We are sure that its always a pleasure for Ray to assist you Sir! Thanks a lot for a 5 stars review! Best prices are always waiting for you! ”


Verified
5/5

2023-02-10

Extremely satisfied

"Prompt and accurate quote and service "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“We are so delighted of your extremely positive review!!! Thank you very much! Looking forward to assist you once again!”


Verified
5/5

2023-02-09

Great service!

"This is our third time booking our trips to Greece through Skylux. They are great! I would highly recommend them!!"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer. thank you very much for sharing your perfect experience with us and please come back to our website again!!! ”


Verified
5/5

2023-02-07

Very efficient

"Great customer service. Worked with me for last minute travel. Help me reach on time for funeral "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Thanks a lot for taking your time to write such a great review! Much appreciated!!!”


Verified
5/5

2023-02-07

Great customer service

"Great customer service overall! "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“It is such a wonderful feeling to know that our customers are satisfied with our services! Thank you!!!”


Verified
5/5

2023-02-06

Crow is amazingly helpful

"Wonderful service. Highly recommend "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Crowl will be happy to hear your thanks words!!! We are sure that it was a pleasure for him to walk you through our process so you could fly in wished destination!”


Verified
5/5

2023-02-06

Great Attentive Service

"It was awesome. Alexander found great options for me quickly and was very professional and friendly. He's very fast as well. Overall great service!"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“It is such a wonderful feeling to know that our customers are satisfied with our services! Thank you!!!”


Verified
5/5

2023-02-02

Excellent Rate!

"Jay was friendly and professional and helped me get a great rate on my trip to spain. He had a great sense of humor also!"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, we are so proud of Jay and thanks a lot for mentioning your agent's name! Please come back to our website!”


Verified
5/5

2023-02-02

Agent goes the extra mile to find savings

"Milan found 50% savings compared to airline stated prices. "

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Verified
5/5

2023-02-02

Excellent sevice

"Wade researched for us multiple options, which we would never have found ourselves, and found an optimal solution with multiple airlines. "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“That's an amazing experience!!! Thanks for sharing it with us!!! And we are waiting to see you soon on our website for you to have an excellent assistance!”


5/5

2023-02-01

Maynard is your guy

"Maynard has been awesome!! He has worked so diligently to find exactly what we needed. I am so happy we worked with him. We are so grateful!"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Our agents are doing their job in a perfect way for our clients to be pleased and delighted with the process!!! Thank you!”


5/5

2023-01-31

Glen is great!

"I have worked with Glen 2 or 3 times in the past. This time he was, AS ALWAYS, patient, helpful and professional.
I highly recommend him!
"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for sharing your opinion on Glen's great assistance! We are proud of her and happy to see such words!!! ”


Verified
5/5

2023-01-31

Customer service

"I received the the best service ever"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for such a perfect review!!! Looking forward to assist you once again! ”


1/5

2023-01-30

Worst customer service

"I was misled by agent and caused me lots of issues which they refuse to answer and refused to resolve the issues caused by their agent. You can’t even talk to any manager or higher authorities. They just throw you like a ball from one agent to another and none of them do Anything to help you. "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 221813
Please email this ID at feedback@skyluxtravel.com
with your booking confirmation number, and we will get in touch with you.”