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Product & services pricing
4.43/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.78/5
Customer service:
4.74/5
Return/Replacement policy:
4.78/5

5/5

2023-02-01

Maynard is your guy

"Maynard has been awesome!! He has worked so diligently to find exactly what we needed. I am so happy we worked with him. We are so grateful!"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Our agents are doing their job in a perfect way for our clients to be pleased and delighted with the process!!! Thank you!”


5/5

2023-01-31

Glen is great!

"I have worked with Glen 2 or 3 times in the past. This time he was, AS ALWAYS, patient, helpful and professional.
I highly recommend him!
"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for sharing your opinion on Glen's great assistance! We are proud of her and happy to see such words!!! ”


Verified
5/5

2023-01-31

Customer service

"I received the the best service ever"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for such a perfect review!!! Looking forward to assist you once again! ”


1/5

2023-01-30

Worst customer service

"I was misled by agent and caused me lots of issues which they refuse to answer and refused to resolve the issues caused by their agent. You can’t even talk to any manager or higher authorities. They just throw you like a ball from one agent to another and none of them do Anything to help you. "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 221813
Please email this ID at feedback@skyluxtravel.com
with your booking confirmation number, and we will get in touch with you.”


Verified
5/5

2023-01-27

Stacy is great!

"Stacy is great! That is all. "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Stacy is welcoming you back and thanks a lot for your cooperation with us! ”


Verified
5/5

2023-01-27

Quick response

"Bernard was quick to respond and found us a great deal on airline tickets. I highly recommend his service. "

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, please welcome back to obtain the best great deals we have and thanks a lot for being our client!!! We appreciate your collaboration! ”


Verified
5/5

2023-01-26

Geneva

"Geneva it was fantastic, helping me with a sticky problem and promptly responding to my various emails."

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Its a pleasure to hear that you've had such a wonderful experience! Thank you!!! ”


Verified
5/5

2023-01-26

"Great assistance and price "


Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“You are always welcome to our services once again!!! Thank you for sharing your opinion on our great assistance!”


Verified
5/5

2023-01-26

Excellent service

"Love their prompt and excellent service"


Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“A lot of thanks to our customers who take their time to value our services!!! We love you all! ”


Verified
5/5

2023-01-26

Great service

"Agent spent the time to get the flights we needed at the best price"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“To satisfy our clients and to make them feel happy is our agent's priority. Thank you very much! ”


Verified
5/5

2023-01-24

Fast and quick response

"It is fast quick response and I have completed my booking in less than 30 mins"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“To be prompt in that kind of services is a must and we are so happy that you liked how it was. Thanks for sharing that! ”


Verified
5/5

2023-01-24

good service

"I like the option to chose."

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that you liked our offers and will be happy to assist you once again in the near future! Thank you!!! ”


Verified
5/5

2023-01-24

Service was good

"I am very satisfied with the service."

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“And we are satisfied that you liked us and that we were helpful, dear Customer! Please welcome back to our website!!! Thank you!!! ”


5/5

2023-01-12

Top marks for Sky Lux Travel!

"This is my first experience with Sky Lux Travel and I was very pleased with my experience. Wade, the reservation agent, was helpful and prompt. I cross-referenced costs for the same itinerary and Sky Lux Travel's was a better deal."

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Best deals are our great offers!!! And we are so cheerful to hear your great words!!! Thanks a lot!!! ”


5/5

2023-01-12

Gaius is the best agent

"I have been working with Gaius at Skylux Travel for a few years. He is an excellent agent and a great asset to Skylux Travel. Keep him!"

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Rep reply posted 2023-02-10
A rep from Skylux Travel, Herman-B, has responded:

“Thank you very much dear Customer for being our return client!!! Much appreciated for your loyalty! ”