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Product & services pricing
4.49/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.61/5
Customer service:
4.73/5
Return/Replacement policy:
4.75/5

5/5

2023-04-19

Mike was great

"Mike was very patient with me and went over all the options and found flights that I could agree upon. He's really good, and good at upselling, I got the insurance. He should be promoted and given a raise."

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Rep reply posted 2023-04-20
A rep from Skylux Travel, Herman-B, has responded:

“We are so grateful for your kind words. Thanks for sharing your review with us and the community!”


Verified
5/5

2023-04-06

Great service

"Matteo was great to work with"

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Rep reply posted 2023-04-07
A rep from Skylux Travel, Herman-B, has responded:

“We are so grateful for your kind words. Thanks for sharing your review with us and the community!”


Verified
5/5

2023-04-06

Excellent customer service

"Flem is great to work with!!"

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Rep reply posted 2023-04-07
A rep from Skylux Travel, Herman-B, has responded:

“We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead”


Verified
4/5

2023-04-06

Jones S

"He was very helpful and always asking me questions to make the most of what we wanted. Always calling back with extra info."

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Rep reply posted 2023-04-07
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-03-30

Fast and efficient response

"In October 2022 I booked international business class air tickets with SkyLux and got a good deal. American Airlines has change the flight times on a number of occasions since the original booking confirmation and the SkyLux team has been fast and efficient at finding appropriate alternate flights for my travel plans. "

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Rep reply posted 2023-04-02
A rep from Skylux Travel, Herman-B, has responded:

“We are happy that you are satisfied with our products and services.


5/5

2023-03-29

Great service

"Great experience dealing with MCKENZy"


Rep reply posted 2023-03-29
A rep from Skylux Travel, Herman-B, has responded:

“We are happy that MCKENZy has provided you with such a wonderful experience.



Verified
5/5

2023-03-28

Drake

"Drake was excellent to work with. He did his research and called back with four solid options. He also made sure that I was comfortable with the process. I couldn’t ask for more from an agent."

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Rep reply posted 2023-03-28
A rep from Skylux Travel, Herman-B, has responded:

“Drake is a good nature agent and he is also very professional! We are so proud of his well done job! Thank you very much for sharing your positive experience with us! ”


Verified
5/5

2023-03-28

Great

"Spencer is wonderful, kind"

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Rep reply posted 2023-03-28
A rep from Skylux Travel, Herman-B, has responded:

“Many thanks for giving us a 5 stars review! Your travel agent Spencer did a great job as we can see and we are so happy for you! ”


Verified
5/5

2023-03-28

Very professional.

"Gonzalo was very helpful to find the perfect flights for us . Thank you "

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Rep reply posted 2023-03-28
A rep from Skylux Travel, Herman-B, has responded:

“You are so welcome! Gonzalo would be so pleased to hear your words of appreciation! Thank you very much!”


5/5

2023-03-28

Travel tickets to India

"Jerry, is really helpful and goes out of his way to find the right options for us. He is very responsive and I would recommend him to my friends.
"

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Rep reply posted 2023-03-28
A rep from Skylux Travel, Herman-B, has responded:

“Thank you very much for taking your time to review us! Jerry is awesome and we are so happy to have him as our colleague! ”


5/5

2023-03-27

Great Service!

"Working with Remus is always a pleasure. He has booked overseas tickets for us a couple of times and got us much better prices and itineraries than we could get on our own. I highly recommend Skylux and their services."

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Rep reply posted 2023-03-28
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-03-25

You are all amazing !!

"I really appreciate the one on one service, you are the best specially no t knowing what to do in Germany with a strike and how to handle the situation!!"

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Rep reply posted 2023-03-26
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that everything has been solved out. Thank you for your excellent feedback !!!


Verified
5/5

2023-03-21

Great service

"Efficient and patient help"

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Rep reply posted 2023-03-21
A rep from Skylux Travel, Herman-B, has responded:

“Many thanks for your excellent review of our services! It's such an amazing feeling to see a 5 stars review, thanks so much once again! ”


Verified
5/5

2023-03-11

Great but one issue - see below

"Only issue is no one from concierge got back to me re: transportation from airport to hotel for upcoming trip in May"

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Rep reply posted 2023-03-12
A rep from Skylux Travel, Herman-B, has responded:

“We are so sorry for the issue you've had! Please accept our aopogies and thanks a lot for taking your time to give us a 5 stars review! ”


5/5

2023-03-08

"Knowledgeable and polite agent. Fast turnaround. "

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Rep reply posted 2023-03-09
A rep from Skylux Travel, Herman-B, has responded:

“We’re really grateful and appreciate you taking the time to share your rating with us!”