"haven't received the product"
"Have ordered from SmartBargains.com for several years. Have been pleased with every product ordered. I definitely recommend this outlet for great prices on quality merchandise."
"Great company to work with. My watch purchase came with excellent packing and prompt shipping. When I need another watch, I'll go thorough them."
"Order # 820795; UPS Tracking #1Z2AV812PP63113743
I live in an apartment building on the 3rd floor. My package was keft at the entrance door on 5/16/2012 and I did not receive it. UPS told me that their instruction from the shipper was to leave the package at the door. I have always bought merchandize from Smartbargains and always received my package. WHY IS THE SHIPPER INSTRUCTED TO LEAVE A PACKAGE AT THE ENTRANCE DOOR OF AN APARTMENT BUILDING? THIS MAKES ABSOLUTELY NO SENSE. I NEED MY MONEY REFUNDED. I can be reached at ***-***-****.
Michelle Dover"
"They advertise with a big banner on the top of their website "FREE SHIPPING" on any domestic order. They do not or they did not give me free shipping and the part that got me is they do not show that you are being charged for shipping until after you enter your credit card and hit purchase! Beware, I was charged $24.98 for shipping 4 watches. If you don't give free shipping don't advertise it!!!! I left for a trip on 5-12 -2012 so not sure if order has arrived yet or not so cannot comment on that. I did call customer service regarding shipping and she was very rude to me. Forgot to ask for her name, but wish I had. Will not order from Smart Bargains again!!!!!"
"I love Smartbargains I wish you carried more variety of clothing...."
"Dear Sir/Madam:
The service, professionalism and attention given to the order, packaging, etc. was rated EXCELLENT. I will certainly buy from Smart Bargains again. Unfortunate the watch did not meet my expectations, therefore I am returning it. But everything else was EXCELLENT. CONGRATS.
Maria"
"Good Value on an excellent product delivered quickly."
"Great product in great time. Exactly what i was looking for. Picture matched exactly what i received."
"Good. Selecting items is enjoyable. Ordering is simple. Delivery notices helpful."
"To be perfectly honest..... it was GREAT!! Prices were awesome and the time it took to process my order, ship, and recieve was quick and efficient. Without a doubt I will continue to shop here as well as recomend SmartBargains to others. Thanks again."
"Received my purchase on time, product was exactly as described and at a great price. Only disappointment was one very minor little scratch on the bridge of the sunglasses I ordered. Very convenient to be able to checkout using Amazon payment. Would make another purchase on the site."
“Dear Angela,
Thank you very much for the positive comments contained in your review! We sincerely apologize that your glasses arrived with a scratch. You may return them within 30 days for a refund if you’d like by following the directions contained within our return policy. Again, we apologize for any scratches that may have occurred on your glasses, and we thank you for being a valued customer!”
"I was surprised to see instant discount.
I saw the price of an item placed on my heart every day.
I have finally got.
It shipping is not completed yet, but soon it is shipped.
"
"It takes a long time to (almost 10 days?)confirm my order. I?am an oversea's buyer.And for many times,my order have been denied. I think I have already provided the credit information properly."
"This skillet id phenomenal. It fried on medium on my induction stove top. Everything cook evenly, and its surface is superb. "
A rep from SmartBargains.com, SWIGroup, has responded:
“Dear Michelle,
We apologize that you did not receive your order due to the delivery issue. We all know what it’s like to look forward to receiving goods we purchase with great anticipation. We’re sorry for your disappointment…honestly. Customer service is taking care of your refund immediately. We sincerely hope this won’t affect your opinion of us. We look forward to the possibility of serving you again Michelle.”