"Product As described, Fast Shipping, Highly recommend"
"Very responsive, helpful and accommodating. "
"I always get it in a day or two after the order is placed. "
"I bought it for NEST INSTALL"
"I’m up to my 5th call I think to sort out an issue. They mailed a replacement item to a old address after confirming my new address. I discovered the issue before UPS pick up but the Indian Call Center was determined to not step in and get it out of dispatch before it was shipped out . Now the Item is now lost and it has been a nightmare trying to locate it. They used the cheapest method of shipping so it was sent by UPS but then transferred to USPS...
I just want to talk to someone in the US and get it solved :/"
"Trying to retrofit lighting into a 19’ high ceiling using remote Dimming switches . Needless to say, hard to sort out from the various products what would work. But support from smartphone helped choose the Insteon products perfectly suited to the job"
"How do I return these single Laser Garage items. These items do not work in my garage, I set them up and when I plug them in the lasers come on but when I drive my in the garage the laser does not come.
Thanks "
"Great experience as usual"
"Love our Insteon system, and so glad Smarthome offers periodic sales/promotions that allow us to expand our system with great savings!"
"Instructions for connecting the key pad were not clear which required a very long telephone trouble shooting with your representative. After many tries to get the connections working due to false stars finally got the system working. Connections of the wires was not correct.
"
"Items ordered january 24, tracking number not recognised by USPS internationnal, still waiting for delivery on february 9 and no way to locate package."
"took advantage of special offer. product arrived within a good timeframe"
"They had a defective product and said they would give me credit. When nothing happened, I followed up, and then they said it was too late... Beside me eating the cost of the bad product, One of my installers spend much time trying to get it to work, and we still have not solved the problems. This has cost me $700$800 for my company.
My house is now going through its 3rd set of Insteon switches. They keep failing. This company and cost me so so much aggravation and time over the years."
"Friendly, helpful and competent. "
"System has been working correctly"