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Verified
5/5

2019-02-04

Always Fast, Always Accurate

"I have ordered at least 4-5 shipments of Insteon merchandise from Smarthome. My orders have all shipped promptly and have arrived faster than estimated. Every order was received in perfect condition with the correct merchandise. All of my Insteon merchandise has worked perfectly. Couldn't be happier."

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Verified
2/5

2019-02-04

Needs better pricing

" Having worked in the electronic repair business, I find that smarthome is way over priced . I would recommend the system to my friends but the switches and devices are too expensive and if they need someone to install them its not cost effective .
If you had better realistic pricing you would get many more customers. The Chinese can turn these device out for next to nothing .
"

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Verified
5/5

2019-02-04

Always great

"Fast shipping and great products and prices"

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Verified
5/5

2019-02-04

Excellent service once again

"I will continue to use smarthome.com for my home automation supplies. As long as the service remains the way it is."


Verified
5/5

2019-02-03

Performance as expected and on time delivery

"Ordered an ISY 994i controller and several Insteon devices. Delivery was on time and all devices performed as expected. Good web site providing e-manual as required"

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Verified
5/5

2019-02-02

I ordered stuff....it arrived

"Yep, its exactly what you would want. I browsed the website and easily found the items I was looking for. Ordered them and then magically they arrived at my home in a box. It was quick and easy and I would do it again."

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Verified
5/5

2019-02-02

Review

"Just took long for delivery."


Verified
5/5

2019-02-01

Great Service!

"They had what I needed and delivered promptly. Second time I have purchased from Smarthome and no disappointments. Easy to purchase items on line."

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Verified
5/5

2019-02-01

Issue with new switches

"I called in and was told that I needed an extender. I ordered the extender, received it and installed it. It solved all of my problems. The initial call took less than 10 minutes, great service."


Verified
5/5

2019-02-01

Safety

"Lot of safety precautions for the ordering process and the delivery systems as well as my credit card did some protections as well. Very happy with the customer service lady who was very helpful. These product s were delivered to our son who is working on our house while we are not there and all has gone well. He is very happy with the service as well. "

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Verified
5/5

2019-01-31

Great customer service

"Had a problem with a hub. They diagnosed the problem, replaced the hub, and transitioned all of my devices and settings to the replacement. Couldn't have been a better experience."

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Verified
5/5

2019-01-31

Smarthome is great!

"First of all, Smarthome posted a great sale I just couldn't pass up. Then they shipped it the next day and I got it before the announced delivery date. What more can you ask for?"

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Verified
5/5

2019-01-29

Great Products

"Great products and great service. Website is very informative"

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Verified
5/5

2019-01-29

works wonders

"nice dimmers to work with.
costumer is happy
"

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Verified
1/5

2019-01-27

I'm familiar with Insteon but I can't get this to work.

"I have been trying since it arrived and I can't get it to work. I have a lot of Insteon devices in my house so it's not like I'm inexperienced but it will not sync with anything I've tried."