"I emailed and called Mr. Harvey in an attempt to purchase 2 power supplies. The website's shipping options lowest cost came up to $25 for an 8 lb total on the two. I pay less for shipping on cases, so I called and emailed about the outrageous shipping cost. Robert went to his system and after 15 minutes of clumsy attempts to navigate his own website, finally told me the amount for ground shipping by Airborne on the two ps's would be $9. I asked him if that was for both and he assured me it was. He then directed me to go back to the website and place the order. Once again, I went back and attempted to place the order...still no ground shipping option was listed...evidently Airborne doesn't do ground in Florida. I attempted to email him at 3 of the email addies listed on his site...all 3 came back as blocked or undeliverable.
I ordered the 2 ps's from Directron and paid $9 shipping without hassle.
Goodbye So Trick!"
"Best prices on the net and very good selection with detail information.
UPDATE - Recevied order on time with. was charged original shipping cost. Installed the part and it's working like a charm.
"
"have ordered from them a few times, friendly fast and cheap. their selection is good but they dont carry every model sometimes. they are quick responding to email questions. "
"On 9/2/2, I ordered a case that showed 1 still being in stock. Immediately afterward, it showed it being out of stock, presumably because of my order. On 9/7/2, I was informed that the otem was out of stock. This was aparently due to that someone had ordered the exact same item the exact same second that I ordered it, and it aparently allowed both of us to order it anyway. On 9/19 I got the case in after they had picked up some more. During this time, there were e-mailes going back and forth between me, the owner, and the webmaster. The really strange thing that happened is the text below that I got from the webmaster:
"Robert spoke with me concerning your order and was told that he asked you to
call him, but you would not. I see no reason why you would not do so in
order to rectify this situation. Robert told me that you were offered a
great bargain on a few other cases but you declined. I can understand that,
as if I wanted one specific case, I would be less likely to take advantage
of another offer."
The strange thing about that is, none of that EVER happened. I am not sure if there was miscommunication or what, I just found it odd.
Overall, the experience was a good one. They were great with trying to work everything out due to the few quircks that occured."
"Very good prices"
"I ordered a case, a heatsink/fan and a few cables on 9/1/02, arrived on 9/9/02. The way they packaged the products was perfect and they all came in perfect condition. I just wish they would have shipped it a little sooner. The products were shipped 6 days after I placed the order, and their location isn't that far from my place.(about 1+ hour of driving time)
Overall, they are a very good vendor. I would definitely buy stuff from them again."
"Very good! I ordered on tuesday night and recieved friday morning exactly what I wanted!"
"Extremely smooth and responsive company. Answers emails within the hour and shipping was top notch."
"Very good company. Transaction went very smooth and everything came just I ordered. Packaging was also very good. Thanks!!"
"ordered some rounded cables very late at night. after ordering, while looking at my invoice, i noticed that i had ordered the wrong cable. so, i looked up their 800 number on the support page and called, expecting to get voice mail, so they could change the order first thing in the morning. to my surprise, Robert answered the phone at 2am in the morning and immediately deleted my order so i could place the order again! Excellent, Excellent customer service! fast shipping and also speedy replies to emails. highly recommended and i will definitely order again!"
"Honest company but a little confused."
"Ordered seveal hard to find parts for my Lian-Li case, and some new 80mm case fans. Everything was in perfect condition and shipping was very fast."
"products came exactly what I wanted including more then I thought I was getting like some power adapters for the fans, little things I hadn't thought of at the time but needed anyway."
"I needed some hard to find items for a case mod. Scrap Lian-Li aluminum from window cutouts. I'd ordered some from a different site, but with the handle indentation I wasn't able to get a piece big enough for my needs. So i sent Robert an email asking if he had any available. He replied promptly that he had some 12"x12" pieces that would be perfect for my needs. Everything was sounding good, except I was having a hard time tryig to order them. They werent listed on the website, so I tried to order them over the phone. I talked to another employee, he was very helpful giving me exact details about the cutout sizes but couldnt take my order over the phone because only Robert has access to the credit card processing (I kinda liked knowing that fact). I live a couple of timezones east of California, work second shift and Robert was attending E3 Convention that week, so I was planning on having a hard time catching him. The next morning I recieved an email from Robert which linked directly to his site, he'd added the items I wanted so I was able to order them online. I placed my order on the 23rd and recieved them in Indiana on the 28th. This was using USPS and considering there was a holiday weekend in between I was suprised to get them so soon. Another pleasant suprise was the size of the panels were even bigger than stated. These guys are great, I highly recommend them. And if you are after any hard to find items, be sure to drop them a line."
"Shipped fast, good prices, packed well. Nothing more need be said. ;)"