"Was fairly simple to find what i wanted, price seems good, but have yet to install."
"They delivered as promised, I am positively impressed ."
"Talked to a genuine english speaking customer service agent who knew how to correct my problem in 15-20 minutes."
"It looked like a decent offer--MS Word, PowerPoint, & Excel; perfect for my kids' schooling, & at a decent price. But the link doesn't work. I can't download the MS Office 2019 Home & Student package on my computer. Within 20 minutes of tinkering, I sent out requests for assistance to both Softwarekeep & Microsoft, but I am still waiting a day later. If assistance is provided & I can get the link to work, great--I'll updste this review in a heartbeat. But until then, I blew $100 with nothing to show for it.
Haha! Oh, I was stumbling & bumbling my way around the software woodlands, perfectly lost. But Anne from the software support group & in-field training officer Joe stepped in, showed me the way step-by-step through the maze, & within 10 minutes I'm back in the game! Woo-hoo!
Thanks so much for all the patient, amiable support! Talk bout moving from a D to an A grade in one class period!"
"The product I ordered is not what I received "
"I needed something different, not what I purchased"
"Very quick at deliver the code. "
"Just a few clicks away from your purchase. Helpful when needed"
"Always provide a good price and get me the software that I need! Oh and they do it quickly. "
"With all the negative, publicity that’s going on today for giving your information out on the web. I was really skeptical about this purchase and then within minutes they came through boy with a seat. What a great feeling that was to know that there are still some companies out there that you can trust."
"I was able to get the best price. Great experience. Thank you "
"I was experiencing a problem with Office 2019 and decided to upgrade to Office 2021. Software.com offered the best price for the product. their website made it easy to order, download, and install. I especially appreciated the clear directions and links to assist in the installation. Office 2021 solved the problems I was having with Word. I do miss the Office 20219 links on my dashboard that made it easier to start a new document or excel sheet."
"We upgraded to MAC OS Catalina and it wiped out our Microsoft 2011 program. Microsoft was no help to us in resolving the inability to access business document. Fortunately you sold us Microsoft 2019 and we were able to restore our WORD and EXCEL documents.
Thank you!"
"Microsoft doesn’t make it easy to change software. I will not change again. Too difficult. Signed up for Student and Home and got 360. "
"I downloaded Microsoft Word and Excel and right after payment, it was available and easy to install. Thanks a bunch!"
"My purchase of software from your company was an easy and professional experience. I was able to download and immediately get back to being focused on various important administrative tasks."
A rep from Softwarekeep.com, Softwarekeep, has responded:
“Hello,
Thank you for taking the time to leave a review. We are sorry to hear that you have not been able to install your software. We have just sent you an email to further assist you with your concerns, and we look forward to receiving your response so we can resolve this issue in no time.
Should you have any concerns or questions, please feel free to reach out anytime by replying to the email I sent or contacting us through our hotline or chat support on the website.”