"Was fairly simple to find what i wanted, price seems good, but have yet to install."
"Just what my computer needed, the right software at a fair price."
"This was my second order and completely satisfied. Even spoke with tech support and he was very helpful."
"Thank you Softwarekeep! Our go to for software."
"I do not want to give a bank statement of nearly $100 dollars to show that I paid for the product that I was researching. "
"Every time I've contacted Softwarekeep for technical support they are immediately responsive.
I've had to reinstall all of my software on several occasions and would need to reactivate the software that I purchased from Softwarekeep. My most recent request for new keys was handled by Daniel who responded to me almost immediately each time I sent an email so I am very grateful to him especially.
I sincerely wish all companies cared about their customers as much Daniel and his team at Softwarekeep.com."
"I've had problems with my machines getting corrupted therefore requiring the reinstall of my software, on multiple occasions. The technical support with Softwarekeep were very understanding to my situation and always responded immediately when I reached out to them due to needing new activation keys after a complete reset of the machines.
If only every business I have to interact with were as responsive as this team, they are truly outstanding in my opinion."
"I have used Softwarekeep on several occasions and they have never let me down. In fact, they are trusted, customer-focused, and they deliver timely excellence! Would highly recommend!"
"Purchased software, but my OS could not support it. While other companies would say, “too bad, your fault”, Softwarekeep gave me a full refund, and entrusted that I would not try to use the product key they had sent! Bravo to them.
And online customer support great knowledge and fast responses.
Love this company!!"
"I had a terrible experience with this company. Never buying again. "
"Great pricing on Software Products. I completed my purchase on the website and got the license key in my mail box within 10 minutes. Genuine license! Worked as expected."
"cool experience a little tough at first"
"The best customer service, ever! Great price for a lifetime license. Who could ask for more?"
"excellent support, fast and knowledgable"
"I ordered the version of software the online generator suggested and it turns out that it was the incorrect version. I reached out and was contacted by Daniel. What a great experience. He help me get the correct version and stayed on the chat until I let him know that everything was working. Working with Daniel was one of the best experiences I have had with online support!"
"Thought I had placed an order for Microsoft 365 for Mac/5 Users until I saw the fine print. Then I received another confirmation.
So I have one for Mac and one not for Mac. "
A rep from Softwarekeep.com, Softwarekeep, has responded:
“Hello,
Thank you for taking the time to leave a review. We apologize for any for any inconvenience caused by the refunded order you experienced. We understand that this may have been frustrating for you, but we want to assure you that the decision was made to ensure the safety and security of your account and payment information.
Our security system flagged your order as a potential fraudulent transaction. To proceed with the order, we required additional verification from you to ensure that you are the account holder or the owner of the payment method used. We requested that you provide us with the name of OUR merchant as it appears on your online banking statement. This was a standard verification process that we implement to ensure the legitimacy of each transaction and to protect our customers from potential fraud.
At SoftwareKeep.com, we value the security and safety of our customers over sales. We take all necessary steps to ensure that each order placed on our platform is authorized by the account holder or the actual owner of the payment method used. We understand that this may cause inconvenience, but we believe that it is essential to ensure the safety and security of our customers' information.
We apologize if this process was not clearly communicated to you, and we appreciate your feedback. We are continually working to improve our processes and communication to ensure that our customers have the best experience possible.
Thank you for your understanding.”