"Pajamas vary in size from one set to another. Size small in two different patterns were vastly different. The XS I ordered for a gift was so small it was more for a very young teen. Tried to reach customer service to speak to someone and nearly impossible to get someone on the line. Need to return for credit but might be impossible to do this. Pjs are comfy but very inconsistent sizing. Customer set not great for online support. "
"I’m still waiting for a delivery from Dec 6 when order. One of two deliveries which I haven’t received even when it said delivered Dec 26 th the second delivery has the wrong shipping address which was my fault. When I tried to get this fixed I was out of luck according to the customer service rep. "
"I ordered underwear and was sent bras. Nothing of my original order was sent to me so my Christmas gift was not able to be given in time for Christmas. "
"Soma double charged my account and I still haven’t gotten the items I ordered, which were to be delivered on 12/7. There have been so many issues with delivery it’s crazy. Especially charging me twice."
"These are my new favorite pajamas! The fabric is fabulous!"
"I wear a medium size in general, I ordered an XL bralette. It measured 24 inch around at the bottom—way too small. This not an XL. It fit my 13 year old niece who wears a size 1 in clothing!"
"Item was on back order not notified when I called I was told it’s the holidays b patient took 15 days to get and had to send out of town by itself instead of with all other gifts so wasted $11"
"I ordered 3 weeks ago and have yet to receive it."
"I'm sure I am like most husbands trying to purchase gifts for my wife at Christmas and other celebrated dates. The Soma products are some of the best and they are great quality. My wife was truly impressed by the gifts, probably more that I found these without any hints. Gold star for me!"
"Gift over a week late and not gift wrapped as per instructions."
"Great shopping experience during these COVID times. I spoke with customer service and they helped with my purchases. I got several Christmas presents from Soma and would definitely shop there again."
"Purchased a gift for Christmas and gift bag. The gift was on backordered, I didn’t know that when I ordered. But the gift bag was mailed without the gift!!!!! Really!!!!!!!!"
"When I look up my order it says “shipped”. After finally getting ahold of someone at Soma they said it was in “sorting”. Apparently it takes 2 weeks for you to sort your shipments. Ridiculous. It was a Christmas gift. Still waiting. What a joke. "
"Sizes run very small. pajamas do not come in sets but appear to be sets. after I received only tops for my wife numerous people told me the same thing happened to them. I actually like their products. It is much easier to shop in the store then on line."
"Great service. Quick delivery and my daughter lives the gift!!"