"The gift card came promptly."

"I bought a beautiful red knee length robe l love it."

"Love bras. Understand mailing is overloaded but no notification on where or when I might get them. Other than than happy as a clam"

"I love my new pajamas. Very comfortable!"

"Terrible customer service. Placed order almost 3 weeks ago. No updates just that it is supposedly shipped although tracking doesn’t work. Tried to email- response too busy to get to emails and to call or chat with them. Try that.... oh chat doesn’t work and waited to speak with someone for over 20 minutes then the call disconnected. Now it won’t even make it through the introduction before it disconnects me. I don’t want any of their products if this is how business is run. Now I can’t get ahold of anyone to just cancel my order! If the items actually come they will be sent back!"

"Customer service is always excellent and the products are quality. "

"I love Soma products, but the customer service is beyond awful! Products still have not been received a month late. No one responds to my emails and the telephone reps say "it's on it's way".... Soma charged me the day it was ordered! "

"Ordered 12/6. Not in yet. My card has been charged. Have been a customer for years. Extremely unhappy! Customer service department said to call back in January if I don’t receive my order. "

"Website was easy to navigate. The items I wanted in my size were available. Great selection of colors. Good sale prices. Overall a great experience!"

"I went to Soma because I ordered a bra online and it turned out to be too small. The associates were extremely helpful and were able to find the correct size I needed in store! I am very pleased with the service I received from the very friendly staff at Soma!! I will be back to shop soon."

"It has been over 3 weeks since I ordered and never received my package. No tracking updates since December 11th when it was supposed to be delivered "

"Associated was very helpful in finding a bra that met my needs. "

"I am still waiting (12/27) for my Christmas Gift I ordered on December 6th.
So I am NOT HAPPY. "

"Although supplies were low in the Soma shop, I did manage to get what I wanted."

"Still not received- ordered 12/6"