"Everything about the order was efficient and intuitive. "
"I am still waiting for my package which was an Christmas gift. I ordered it so it would
have plenty of time to get here. I am really very annoyed."
"Ordered 4 bras, received only 3, and an item that I did not order.
I immediately returned the item, yet am waiting weeks for the bra that should have been in my order."
"Purchased a Birthday gift online, Had to PAY for shipping! The paid shipping indicated that the package would go out within 24 hours, it DID NOT SHIP FOR 5 DAYS!
I paid for shipping which is ridiculous in this day and age and then Soma did not ship for 5 days??
Tried to speak with Soma - only accepts emails. Gave me the usual " we are sorry" no explanation, no adjustment on price or refund of the shipping, TERRIBLE CUSTOMER SERVICE!!!! Will never buy from Soma again!"
"Great products with timely delivery "
"Still have not received merchandise and have not received any contact from Soma. "
"Ordering was easy on line and the delivery was very fast. Happy with the product."
"Ordered online, 2 weeks later the item still hadn’t shipped. I called and spoke to customer service who said the item was back ordered (it was available when I ordered it) they said they just received a shipment and that my order would ship in a couple days. Called 3 days later after it didn’t ship again and was told it was out of stock and there won’t be anymore coming in. Both times I called I was on hold for 45 min. Online chat was always unavailable. "
"These lounge pants are luxuriously soft and cozy. A must have!"
"I love shopping with soma. All online. Shipping was very fast. Items were excellent in fit and quality. They are the best. "
"Ordered a gift card on 12/05. Contacted them on 12/20 and never received a response."
"Amazing speed and comfort "
"Great quality and good value "
"And did not notify me and could not tell me why when I called"
"2/3 bras I ordered were great. 1 had weird fit and had to pay to return. Delivery takes FOREVER. I am still waiting on one order from almost two weeks ago...still no estimated delivery date either."