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Verified
1/5

2020-12-25

Shipping

"Ordered my package November 4 and it still hasn’t come. "

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Verified
1/5

2020-12-25

Item hasn’t arrived

"I ordered a pajama set with arrival date of no later than 12/16/20 and as of Christmas morning it hasn’t arrived. I’m not certain it has even shipped. "

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Verified
5/5

2020-12-25

Great products

"As always Soma does not disappoint. Great quality, fit, and price! "

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Verified
1/5

2020-12-25

Never got a notification

"No one said how long I could leave a package in the store. They didn’t tell me and just returned it "


Verified
5/5

2020-12-25

soft pajamas

"They are wonderful. Soft and comfortable and can wear them all day. Recently broke my lumbar spine so just wear them all day in my recliner. Nice enough for visitors. "

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Verified
1/5

2020-12-25

Don’t blame USPS

"I had to order twice it didn’t arrive as described even making a new order and expedited shipping it’s still not here. A month. Blame shipping not Soma. What a joke. "

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Verified
1/5

2020-12-25

Very slow shipping

"Ordered on December 3, still have not received my order by Christmas. Emailed customer service only to get an email saying they were overwhelmed and could not respond to emails at this time and to call. Guess I need to call"

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Verified
5/5

2020-12-25

Excellent service

"The ladies in the store we’re very very helpful!"

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Verified
1/5

2020-12-25

Very disappointed

"After two times that my order was processed incorrectly I decided that it was time to take my business elsewhere. Also disappointing are the bras. The ends of the backstrap that holds the hooks are very stiff and dig into my skin causing uncomfortable irritation."

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Verified
1/5

2020-12-25

I never got items

"Never sent tracking and it’s been over two weeks. I want to know where my packages are?????"

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Verified
1/5

2020-12-25

Missing package

"Part of my order was never delivered. "


Verified
5/5

2020-12-25

Pajama pants and tops

"Love the feel of the clothes and they wash up beautifully. "

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Verified
5/5

2020-12-25

Always High Quality

"I have never been disappointed in the quality and comfort of their products and this time was no exception. I have a very large chest and they are the only brand I feel truly supported by and I no longer have to worry about jiggling with every step I take."

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Verified
5/5

2020-12-25

Love their cool PJs

"Love the PJs and vanish bras"

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Verified
3/5

2020-12-25

Mediocre Customer Service

"Placed an order, followed up day order was place to announce error and it took 3 phone calls and 4 emails that led to poor to no resolution."

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