"I ordered on a cyber Monday deal. After 2 weeks, my order was cancelled due to the item no longer being available. The item is currently available in the size and color I ordered but now it is almost double the price I originally ordered it at. I was told I could reorder but at the current price. "
"I put in an order for a Christmas gift on Nov. 27. I received confirmation it was shipped on Dec. 2. After that no word on the package. After being on hold to speak with customer service for nearly an hour, they had no information about the package other than saying it was lost. The item I purchased was sold out at this point and they could not provide an alternative that would arrive before Christmas. Very disappointing. "
"Disappointed, ordered in store, but e-mailed that they're out of stock"
"Super helpful, and friendly staff! Made sure that I had everything I needed plus provided additional suggestions. "
"I ordered the wrong bra online and exchanged it at my local shop. The exchange was easy and the service was very friendly and helpful. "
"Last two bras not the quality I expect from Soma."
"Shipped quickly and accurately. Very nice pajamas. Can hardly wait to wear them."
"The fabric is beyond supreme, but these pajamas are HUGE!!! I have to send them back regrettably. I wish the size chart was a little more accurate."
"My original order was clearly highjacked by people in the warehouse not putting my bra and **** in the Box but stating they were in the Box. Hope management is checking stealing by employees. Don't think it was just a mistake."
"I order stuff for my wife on 11/27 I still waiting for my order 12/19 I never order anything again from soma "
"My order supposedly shipped ten days ago. Still not here and it’s a Christmas present. Grr"
"Took almost two weeks to get delivered and was well outside of estimated delivery window "
"Always a pleasure dealing with Soma! Prompt service and easy to return items if necessary! Staff is very helpful!"
"Since I discovered Soma, any other bra company has not been able to impress me. It’s hard to find a good bra that doesn’t dig into my shoulders or sides. I can wear these all day! The best! Fast order delivery as well! "
"I ordered something for in store pick up. Took them 2.5 days to cancel it and then I had to call to figure out how to get a replacement. They helped me get the item with free shipping but I have yet to receive it. Shipping is very very slow! I do love their products though. "