"The delivery was quite fast and the nightshirts are great. I need something light weight because I sleep hot and these are not only soft, comfortable, and attractive, they are also cool!"
"Great store. Products are the best. Comfort, no **** lines and do not creep. "
"Ordered pajamas on 11/27. Never arrived. I called they said the pajamas were on back order. Never told me. Also won’t arrive until 12/30. Poor communication "
"I called the outlet store to ask about a shirt I saw when I was at the store a few days earlier. The lady not only found the one I wanted in my size she help me with 2 more. She went out of her way to help and mailed them to me the next day!! I love my store. "
"I ordered PJs and they were cancelled due to be out of stock. "
"The website was incredibly hard to navigate. My checkout experience was terrible with excepting my payment. It took me calling customer service to have it finally go through! I finally placed an order and all of my items arrived quickly except ONE item was Canceled! Without notice. I could’ve at least had the item put on back order! Now I am without an item at the sale price I had originally purchased it for. If I want the item now I will have to order it at full price. Good trick soma! "
"Wish Soma were still located in Chico’s. Easier to shop. But I love Soma bras, especially front closure ones. Been wearing for years. Comfortable, affordable and nice fit. Also wear their night gowns. Soft and pretty. Won’t go wrong purchasing from Soma"
"Rep. Expressed no concern and offered me no encouragement. She really seemed annoyed with my call. I understand the mail is backed up. She kept saying that over and over. I wanted to know if I could expect delivery or should I repurchase the gifts. She just seemed totally annoyed. Will Never order again!!!!!"
"Took forever to receive the pjs. Still waiting on another set. "
"Ordered online, picked up in the store, very easy!"
"Order their Black Friday and pay thru PayPal and advised a week later they could not honor the sale! Totally disappointed and should not post thru social media their sales if they cannot honor it!"
"When I received the wrong merchandise, Soma was quick to resolve the error and even paid for shipping."
"Took 2 weeks to get merchandise, so delivery date was very inaccurate. Product is great"
"Wish I could give them 0 stars. They cancelled two different Christmas orders after a week and a half, wasting my time during the busy holiday season. Their inventory system is clearly horribly inaccurate."
"I ordered online & it was great!"