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Verified
5/5

2020-12-18

Great Quality

"Soma **** have great quality. They are super soft. I feel great wearing them"

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Verified
1/5

2020-12-18

Online shopping

"I ordered $300 worth of things for Christmas. I placed the order Thanksgiving weekend and have yet to receive my order. There also has been NO updates on the order either. Disappointed in the customer service. "

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Verified
1/5

2020-12-18

Terrible website and customer service

"I tried to order twice for an x mas present for my wife and both times the website cancelled my order. Never received an email, a call, nothing. When I tried to email customer service it says they aren't replying to this either, you have to call and wait on hold. I'll shop with a competitor instead."


Verified
1/5

2020-12-18

Horrible customer service

"Promised call back, no call. Would not price match when didnt have correct size. Emails not returned as well. Slow on refunding! "

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Verified
5/5

2020-12-18

Love Soma

"My experience with Soma is always positive. In store or online. "

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Verified
4/5

2020-12-18

Shipping slow, but finally got it and packaged beautifully!

"Love the product and packaging, shipping is slow, but finally got them before Christmas, so all is well!"

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Verified
5/5

2020-12-18

Excellent everything.

"Great service in store, friendly and helpful employees, easy returns, fantastic material and great quality. "

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Verified
2/5

2020-12-18

Poor delivery experience

"I love the pj’s but the delivery took over 2 1/2 weeks and when I called to try to figure out what was going on there was no information. "

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Verified
5/5

2020-12-18

Fast,Easy,and Efficient!

"I love Soma! Their website is easy to navigate and I always receive my order very fast. I love cool nights line of pj’s, and also wear their bras, and pantries that I love. Always a great experience from start to finish! Thanks Soma! "

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Verified
5/5

2020-12-18

Fit runs small on Vanishing Tummy Briefs

"Purchased Vanishing Tummy Briefs in Large. I’m 140lbs, average build, but they were a little tight around front of legs. I’ll purchase XL next time. Previously purchased Vanishing Edge high cut in Large and fit was accurate."

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Verified
5/5

2020-12-18

Great line and stores

"I made my shopping online and realized that bras and pajamas I ordered not work for me, the store visit was planed to return all of them. It the store I received VIP treatment, all items were accepted back and then store worker helped me to find right bras and pajamas for me! I was very happy to get what I liked and what fit me well. Thank you Soma :)"

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Verified
3/5

2020-12-18

Got the wrong item but corrected fairly quickly

"Was disappointed but happy now."

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Verified
5/5

2018-12-17

Great customer service

"Quick, friendly and fast! Staff is very helpful!"


Verified
4/5

2020-12-18

Satisfied

"Overall it was a fine experience. When I received my items one of the tags was in the lace portion of the item causing some difficulty removing the tag and causing fraying of the lace. "

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Verified
5/5

2020-12-18

Gifts

"I love soma pj’s. So I purchase 2 pair as presents this year. I’m sure they’ll enjoy this brand as much as I do. "

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