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Verified
5/5

2020-12-18

Good experience

"Very pleased with customer representative.
Very helpful and solved issue.
"

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Verified
4/5

2020-12-18

Cool Nights Long Sleeve Pajama Set Long

"The merchandise was fabulous, as always. The Pajama Set was a gift and the recipient was thrilled. The only problem this time was that it seemed to take an extraordinarily long time for the item to ship. That might have been holiday related so not a huge deal, but it did take longer than normal. The item itself was 5 stars."


Verified
5/5

2020-12-18

High Quality and super comfy!!

"Their clothing and night cool pajamas are by far the best. I won't go anywhere else to buy my pajamas and the salespeople are extremely kind and helpful!"

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Verified
4/5

2020-12-18

Good sales

"Nice fabric and well made "

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Verified
2/5

2020-12-18

Danbury store

"don't believe them when they say you can pick up at store. You receive an email it's ready and then two days later it's not there. Not good customer service at Danbury. The soma customer service did help me."

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Verified
5/5

2020-12-18

First-time buyer

"Just ordered a couple sales items. No problems. The gifts are wrapped"


Verified
5/5

2020-12-18

Good delivery

"Order was received in timely fashion "

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Verified
5/5

2020-12-18

One of my favs

"Great products . Excellent customer service "

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Verified
2/5

2020-12-17

Disappointed

"I needed replacements for my vanishing back, front hook bras. So I ordered the vanishing 360 perfect coverage front clasp bra. These replacement bras had narrower straps and narrower side panels than my old ones. This was very disappointing and I retuned them. "

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Verified
3/5

2020-12-17

Like products, mail order very slow

"It’s difficult to purchase items for shorter folks. I am always cutting and shortening sleeves, pant legs etc. mail order slow"

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Verified
2/5

2020-12-17

Great if items on sale aren’t back ordered.

"I am still waiting for the tall size pajamas I ordered on November 26, 2020 for $29.99 (normally they are $49.99) that are on back order. There is no update but they are being sent to the stores where you can purchase them for full price. I called and the customer service representative put me on hold to see if it could be shipped from the store and honor the discounted price. After waiting for 15-20 minutes, I was disconnected.

The item I did receive I’m pleased with but I would like to know if I will ever get the pajamas that I ordered or has that part of my order been dropped and won’t ever be filled. I didn’t know it was on back order until the other item was shipped.
"

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Verified
5/5

2020-12-17

Delivered before expected!

"I’ve ordered several items from soma this year they have met all expectations! Quality and delivery!"

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Verified
5/5

2020-12-17

Accommodating

"Friendly, fast and easy to return and reorder. "

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Verified
5/5

2020-12-17

Love it!

"Everything was exactly as I expected. I love the PJ's."

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Verified
5/5

2020-12-17

Wonderful experience

"All the items ordered fit very well and are great quality. I will be making more purchases in the very near future. Delivery was quick. "

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