"Mom and love your products. Her favorite is your ****. My favorite is the Embraceable Bras. Oh my do the feel good. "

"I was able to live chat while deciding what to buy, and was kept updated with my order. I also sent in an exchange, and received an email that it was that it was being processed. "

"I paid for my order by PayPal and got confirmation of the purchase.....it was never delivered"

"I went into the store to exchange an item bought online and the customer service was excellent. My only complaint is the sizing. I wear a women’s size 8 in shirts and pants, yet, I’m an XL in a pullover bra. Seems off to me."

"Not able to get refund except in form of store gift card. Very dissatisfied customer. Would not shop there again."

"The staff was helpful with both explaining sizing and fit, as well as helping me find what I needed in the store. I was doing an exchange and they made sure to price match the sale price from when I had originally bought them. And of course the product was great!"

"Awesome service and items are worth every penny you spend!!! Clothes feel greats!!"

"Returned items and purchased other with no issues or complaints. Thank you Soma! "

"A bit expensive, but overall a great product!"

"I have ordered both VANISHING EDGE MICROFIBER RETRO BRIEF and enbliss bras. Very pleased with the fit and fabric. Excellent return time for return during this trying time of COVID when the item ordered was wrong size. "

"Very poor response to customer requests for information. I have sent emails about two different orders and have not received a response to either email. My last order was placed over a week ago and it still has not been shipped. I get no response when I email asking about the status of that order. Will not order again."

"My order was cancelled twice because my billing and shipping addresses are different, which they have been for 5+ years and no other online retailer has ever had an issue with it. Customer service was able to identify this issue but was apparently unable to do anything to fix it, as I was routinely told they had renewed my order, only to call back two days later and hear that it had been cancelled again for the same reason. "

"The young man who helped me place. My Order was fantastic! He truly went above and beyond for me."

"Once again, I find your shipping ridiculously slow, changes delivery date at least 3 times.order didn’t come together, it was a gift.
So they received slippers then days later the actual gift, to the add on you suggested at close of sale.
This is not the first time I have had shipping issu, quality good but terrible logistics."

"The bight is cute and exactly what I wanted."