"The selection, and checkout was easy, the purchase was shipped very quickly. In today’s world of online shipping, Soma is at the top of the list."
"Two+ weeks delivery on in-stock items from a warehouse that is 30 miles away is horrible."
"There was a substitute given not even close to the original item ordered. Then, I was told they would honor the sale price if I made another selection. That didn't happen..."
"Ordered December 1. I heard nothing from Soma for a week. I searched the tracking number and discovered they hadn't even put my order in the mail as of December 7. It has now been 2 weeks. Still have not received my order. If you want to buy from Soma I would highly recommend just going to the store.... I understand the post office has delays but there is no excuse for sitting on an order and not fulfilling it for 7 full days. "
"So comfortable & flattering. I want more!"
"Your website is good for nothing it's too difficult to maneuver and doesn't work well at all"
"easy to order...good selection"
"I placed my order November 18th. It was acknowledged November 24th (seems slow). I received a notice on December 5 from USPS that a tracking number was assigned but the package had not been received at a USPS facility. It is December 14th and I am still waiting. I have received no updates or explanations for the delay from SOMA, but they have charged my card and I have received several promotional emails suggesting I purchase more. I called and their automated system says my order has shipped, but USPS still says it has not been received at their facility. Called SOMA. They said the order must be lost and cancelled it. I had to order again. The customer service agent asked if I wanted expedited shipment and I assured her that I'd like it but didn't think I should pay for it. She said she'd see what she could do. That wasn't a very savvy response. I like a couple of their products, and I know things get lost, but this was not a good experience."
"The product was excellent, and delivery was quick, but the delivery was very, very overpriced."
"Like the fit of the bra, very comfortable. The straps are too far over my shoulder and tend to slide down. Would like straps to end closer to the center back."
"I bought the Cool Nights robe and nightgown in amorous rose. Have never had any that were both so comfortable and so pretty!"
"Good experience, easy ordering process"
"When Gap changed their high leg brief underwear I was on the hunt for a new favorite. After several misfires I came across Soma. Their cotton modal high leg brief is so comfortable and doesn't ride up or roll down. I was so impressed with their undies I ventured into the Sunday pants and holiday jammies. Everything I've received so far has been high quality, soft, and comfortable. Would highly recommend!"
"Best staying underwear and their cool nights line keeps you sleeping all night long"
"Nice sale good arrival time. The sleep shirts are great!"