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Verified
2/5

2020-12-14

Lubbock store

"Took a article to return. Was told that I would only receive a credit half of what the article cost. The article has never been tried on or worn. Still had the tag. Disappointed that I couldn’t get a refund for this article. I have supported soma online and in person a lot over the past 6 months. I can’t get behind the negative experience on this attempt to return. "


Verified
5/5

2020-12-14

Love their cool night pjs!

"I order cool night pjs every Christmas. I love the feel of them and can wear them any season."

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Verified
5/5

2020-12-14

Finally

"Finally a comfortable bra that fits perfectly! The measured size was a little smaller than most. As in, a 38 feels like 36. The cup size was right on though. Thank you"

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Verified
5/5

2020-12-14

"Like a little heaven for breast) love wireless bras!thank you guys, excellent service and quality "

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Verified
1/5

2020-12-14

Poor Customer Service

"Package never arrived. Contacted customer service who told me the tracking showed it had shipped but not been delivered. I knew that already. Was told to contact my local PO. Said if they couldn’t find it I would be issued a refund. They should have offered to replace my order at the same price I paid originally while a sale was in progress. Soma CS used to be wonderful. Don’t know what happened."

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Verified
5/5

2020-12-14

Always dependable

"Always good quality’ garments that seem to run true to size.
They had exactly what I needed online, this was my second time ordering bras online from Soma. They fit perfectly and are comfy...
Shipping is as promised.
"

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Verified
1/5

2020-12-14

Late shipment

"I'm still waiting for my order placed on 11/22 to be processed"


Verified
2/5

2020-12-14

fair

"the size is wrong, your hours stink people usually work till 5 and you shut at 5 I cant exchange my stuff when I work till 5.Then I order online and did a pickup for some reason you sent 1/2 of my order to my house and 1/2 to the store and canceled most of the stuff, how nerve racking. The girls in the store were very helpful!!!!( not there fault it's the people at the top wearing the suits)."

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Verified
5/5

2020-12-14

Soma never disappoints.

"It’s the best bedtime wear that breathes. It keeps me cool or keeps me warm. It’s my all time favorite underclothes and nightclothes to wear. So don’t go out of business!! "

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Verified
1/5

2020-12-12

"WAITED 18 DAYS FOR DELIVERY. TRACKING NOT HELPFUL. NOT ACCEPTABLE!"

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Verified
1/5

2020-12-14

Didn’t love the quality, sizing, or shipping

"Didn’t love the quality of the bra I ordered. Sizing was also off. Really upset I had to pay $7 to return - especially when we are all trying to stay home right now. Usually I wouldn’t mind bringing a return into a store."

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Verified
5/5

2020-12-14

fun and easy

"great! fun and easy! love the easy paying plan"

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Verified
5/5

2020-12-14

Just like Skin

"These bras are just perfect. They are comfortable, straps are not uncomfortable, and don't fall down.
"

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Verified
5/5

2020-05-17

You can count on Soma

"I got what I needed and the right size. I like going into the store but this worked for the time being....I want to go back to going into the store but for now....You can count of Soma. Life is Good
"

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Verified
5/5

2020-12-13

Great experience

"Quick order processing for store pickup. Great quality product. "

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