"Was looking for a sb800 flash for my D300. Internet search and Sonic Camera was the most reasonable. Sales represented was knowledgeable and made a suggestion for Sigma flash instead. The best is that he answered all my questions and I am happy that I listened to him and he answered follow up questions later. Thanks SonicCamera."
"The Basic problem with ratings companies, is that people dont take the time to write when there was a great experience! My salesperson was attentive to my needs, answered all my questions, and was able to fill those needs in very little time. People, when purchasing on the internet, or by phone, do not know who they are speaking with, so you have to place your trust, and hope they deliver as promised. I placed my trust in Sonic, and they delivered, on time, the following day! Thet were informative, helpful, experienced, understanding of your needs, and new how to fill those needs. I personally believe that anyone that could write negative about them are probably generally unhappy people with nothing better to do but complain. If Sonic is reading this, Thank you so much, you were al lot more than I expected from any company!! Jeff
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"Bait and switch. Rude. I ordered a Canon lens at a very good price. They tried to sell me a lesser quality Sigma lens for twice what it was worth and sent it to me even after I told them to send the lens I originally ordered. They told me the Canon lens I ordered came with a plastic mount and that if I wanted a metal mount I would have to pay more! They had two different pages for the Canon lens, with different prices, the cheap one that you normally find and a very expensive one that comes up when you enter a number that the salesman gives you."
"I wanted to express my complete satisfaction with my recent order with Sonic Cameras for an expensive camera flash unit. I originally founded them on the internet and, after much research, ordered the unit with a very competitive price. They treated me very well, answering all my questions and they seemed to have a real interest that I was getting what I needed. No "upselling." They delivered promptly and, in fact, faster than I expected. Overall, I was very pleased with the interaction with the company and am enjoying a fine product. I will do business with them again."
"Canon 580EXII was the best price. Very helpful customer service. Fast shipping. Will buy from again. Everyone knows what the products are and how to use them."
"I should have done the due diligence that led to this site -before- I purchased anything from Sonic. They bait and switch, and lie about what they are selling. I too was switched from the lens I ordered to a Sigma lens. When I called and objected, they convinced me to evaluate the lens any way, and if I didn't like it I could return it. Fat chance, they charged me $360 for a $100 lens and kept me waiting on the phone for over an hour when I tried to return it. I was not able to return the lens, although the said I would receive a discount on what I ordered. I'm waiting on the discount, but I will not be surprised if I have to dispute the charge. What ever you do, do -not- do any business with Sonic."
"I have to agree with the post on Mark at extension 222. He is pushy and when I called to cancel my order he tried to charge me a $50 cancellation fee for something that I had just ordered 20-30 minutes prior and hadn't even shipped!
I have filed a grievence with Amex and it is pending an investigation and I will also be filing with the BBB in their area.
DO NOT BUY ANYTHING FROM THEM! "
"bait and switch like the rest say. i had a million excuses too on why they wouldnt ship me my product, including the plastic or alloy one. and there is no plastic one made by canon.
this place is a joke. i called them back. i ended up talking with bill ext 225 and he shipped me out a 1gb memory card to make up for the hassle. i have the memory card, but it doesnt make up for having to cancel my credit card and all the hassle i went through dealing with the scammers. believe what you read. or heck, just call and try to order it first over the phone. dont do it online. its a scam."
"These guys are total shit bags. Michael at ext 222 is a fucking scum bag. Do not buy anything from these pieces of rude trash. These guys will burn in hell. They bait and switch they dont ship what they promise and they charge up the ass for shipping. These people are dirt. "
"DO NOT BUY FROM THESE PEOPLE!!! They are another site that uses the bait and switch technique. Do not be fooled. I have reported them to the BBB of NYC."
"NIGHTMARE!!!I have made several purchases via the internet with great satisfaction, until dealing with Sonic Cameras. Fast talking jerks managed to talk my husband into a Sigma lens that he did not want when he originally ordered a Canon lens. We tried to cancel this order and was told it had already shipped. They charged outrageous "insurance" rates, what a crock. The whole ordeal was pathetic, I'm sorry we fell for it. We are not normally so gullible, but there's a first time for everything. My husband called to return the lens and the "customer service rep" was a satanic pig! I have never seen my husband so outraged! He was told there was a 15% restocking fee and since my husband lost his temper with the creep, he was told that "New York law" says they could charge up to 40%, with that one my husband hung up. Since then I have read the reviews-BAD!I canceled the debit card and we decided to keep the Sigma lens only because we were afraid when they received it back that they would not credit the debit card and then we would not have a lens and still be out our $477.00. Chalk this one up to a lesson learned. From now on we'll stick to the sites that are familiar with or check through resellerratings.com
I am tempted to call their 800 number and read them all their "rave reviews" including the report from the BBB and the lawsuit from NJ.
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"BEWARE OF THIS SELLER. They are frauds, and the whole site is an absolute scam. After attempting to purchase an Canon XH A1 camcorder for $1249, I received an email advising me to call and "confirm the order." The confirmation process entailed an extremely rude, car-salesman like Neanderthal, forcefully trying to sell me filters, extra batteries and a great "special" warranty. Not to mention the actual standard camera lens isn't included. (which they fail to mention of the site - "All products are brand new; Includes USA Warranty, blah, blah, blah") DO NOT BUY FROM THIS WEBSITE OR BE FOOLED BY FRAUDULENT TESTIMONIALS OR "VERY SATISFIED" RATINGS. IT'S ALL A SCAM."
"Very friendly service. Bill took care of order promptly and curteously. Knowedgeable staff. Would buy from again, highly recommended."
"A rep from Sonic Cameras left a message on my answering machine stating that I needed to call them back to verify my order. When I did a rep immediately tried to sell me a different camera than the one I had already ordered. I declined. He then told me that the Nikon 18-200 f/3.5-5.6G ED-IF AF-S VR II Nikkor lens had plasic lenses and that I needed to get the "pro" lens which was glass. He ended up by telling me that the shipping charge would be approximately $70 when the ad on their website says "free shipping." This company is questionable at best."
"I ordered a Canon flash from them for a very good price. Initially, I saw their reviews on some comparison shopping site (don't remember which) as favorable.
They sent an email a couple of days later to ask me to call and confirm the order. All the guy really wanted to to was to sell me some rechargable batteries as "alkaline batteries will leak and destroy" the flash. When that didn't go, he proceeded to sell me a new camera. I politely declined. Another day later, they sent me an email saying that they are "oversold" on that flash and cancelled my order. I checked back on the website only to find the item still advertised at the low price and with no status of sold out.
I believe it truly was a low-price ploy to get people to buy other overprised items. When that doesn't work, they don't follow through on the original order.
Steven from Redondo Beach, CA"