"They sent me a costume that was damaged. I sent it back after telling them it was opened. They now have my $145 plus the costume and refund the money!
When I called they were rude and said customers don't matter."
"I placed an order for an event to attend. Order case quickly was very happy about my products. The quality is good and customer service level is two thumbs up. "
"I ordered an item that came made out of some cheap material and sent everything back. Free shipping on the items that were purchased. Paid out of pocket for shipping to send the items back and was issued a refund for the amount of the items minus the shipping. I will not order from this company again. Paid shipping costs not once but twice for an item that was returned. That policy isn’t mentioned anywhere on their return policy. Never again. "
"Ordered an item 4 years ago. Never received it. Total was 167 dollars and they refuse to give it back to me. So I gave up asking. Everyday I was looking outside my door for this package, lookin at my cameras 24.7 check in the mail box ... nothing."
"I placed an order on Monday and paid 2-3 day shipping fee to guarantee delivery for my party on Saturday. By Thursday I have not heard from the co and called. I was told the item is almost at the final stages and will be shipped shortly. How does that make sense?!?! When I pay for 2-3 shipping anywhere else, it actually means 2-3 days. They also gave me a hard time about cancelling my order. I am still not sure if the rep put the cancellation through. I will certainly be disputing this charge. I now have to scatter for a costume with just 2 days left. "
"order 3 halloween costume and receive them in less than a week, all of them are in great quality and as expected, had a sizing question before ordering, call in and receive help with a friendly rep on the call. A + + keep it up"
"Ordered my wifes birthday present from here, 12 days before the actual day. Used the chat function to find my order status as it had no tracking number assigned and was very unsatisfied with the answers i got for my package not being shipped yet. I was told i had ordered special items....i did not, was told that i had ordered backordered items as well and i again testify that i did not. They were all sale or clearance items but i was more disappointed with the level of service and care as i was dismissed from the chat function twice for no reason other than their inability to correctly explain the delay in my order. I would suggest adam and eve or another higher rated business to deal with. "
"Receive my order quickly, was really happy with the items and quality, customer service was good, prices is reasonable as well. They also included bonus gift in my order. "
"I ordered my clothes on a Thursday. There were 3 different shipping options. The regular standard 7 days plus shipping, the 2-3 Express shipping and the Priority/Expedite shipping, which I assumed to be 1 day. The order I made wasn't on back order. I contact customer via email and the email came back as a failed email. I'll never order from here again, nor refer anyone to this place. I have yet to see how getting my money back turns out. "
"Just got my costume today, can't' wait to go to my party soon! the price was the lowest i found and quality style stand out! i'm really happy, I had some questions i called customer service and they helped me right away! I just order another corset and some lingerie, can't wait to get my order. "
"I spent over $100 for a single item that was only worn 3x before the seam started coming out. I contacted the "customer service" who told me that once it's delivered "Unfortunately damages that occur after the package has been delivered and after use are not the responsibility of Spicy Lingerie. "
Something tells me that if I bought something else, hoping it would be some crappy thing that would fall apart so I could enjoy the thrill of having my clothes ripped off, that wouldn't work either. They should change their name to High Priced **** Death."
"Delivery was fast, and price was the best i could find, they also come with a free lingerie and gift set, i will be back for more **** stuff for sure!!!!!!!!"
"Placed an order. Money taken from account and no delivery. Tried emailing to the two addresses found on website- no response. Sent a message via messenger. No response. Tried calling no response. Stuck as to what else to do. Says I should’ve given a tracking order number but I have not received anything. If anyone has had a similar experience please share what you did "
"I order my costume and lingerie here for the past years and had always love what I got thank you for the quick ship and good prices "
"Picked the 2 to 3 day shipping called to check on third day said the order has to be picked and thats what we are waiting on what a hoax so you pay extra for 2 to 3 day shipping which means you recieve the items in 2 to 3 days not wait a week to fill order then 2 to 3 days in transit. Will not buy from here again messed up anyway will use YANDY NEVER HAD A PROBLEM THERE just saw this piece thought it would be nice."