"Shelby's customer service was absolutely exemplary! She answered all of my questions, and there were a lot since this was the first time I have ever ordered memorabilia. No question was too silly. She even went so far as to help make sure that the gift was on a preferred carrier list, making numerous calls to ensure it would work. No request was too small. I will definitely give my business to SportsMemorabilia.com in the future. What a great first experience!"

"Alex provided great follow up with respect to the shipping of my purchase..Rated 5!!"

"I ordered an autographed puck as a gift, but when it wasn't shipped as quickly as I had hoped, I called and spoke to Connie. She explained that the players sign them as needed (that's kind of cool, actually), and it can take a few weeks to get them and ship. She offered to email me when it came in and, true to her word, a few days later I got an email and eventually an autographed puck. She was super helpful and I've never had a bad experience from sportsmemorabilia.com"

"It has been a very positive experience purchasing from Sports Memorabilia. They have a great selection and when called to get status their representative, Taryn Sprouse, went out of her way to find out the information and follow up with me.

When next I need any sort of sports related memorabilia items, I will be checking SportsMemorabilia.com first.

Barry D Ballard
West Jordan, Utah"

"Shelby Coyle tracked a problem I had with a missing item and had it shipped to me within a few days."

"I could not get into the website to check on an order (I still can't) so I called Customer Service and was assisted by Shakira. Shakira was very professional and kind and help me track the item. She also followed up the next day to let me know of the progress and if I needed any further assistance. I cannot say enough good words about her help with this situation. I wish their website was as helpful. Thanks again Shakira."

"I bought a floorboard for my 10 year old nephew. But the authentic lable didnt come up on the site. Since that label is Very important otherwise my nephew Will have No proof that this a genuine floorboard and without proof his school mates Will beat him up for being a lyer.

I called custumer service and came Very quickly in contact with sir Terrence Robinson. Since Im Not a native english speaker ( i only know English by watching the jerry springer show) it os difficult for me to explain the problem. Sir Robinson took his time to listen and explain the problem and solution to me.

After sir Robinson figured out the problem he kept me posted by email.

So you can order safely on this site because even when something Goes “wrong” the custumor service, Thanks to Guys like sir Robinson, Will solve this problem quickly. Even If your english is bad.

So Now my nephew Will be the man of his class in stead of being beaten up. "

"I ordered a gift. I needed it by a certain date, but by the time I got around to ordering it, the delivery date was going to be too late. I emailed SportsMemorabilia as soon as I realized, thinking I would need to cancel the order. They called me the next morning. They were able to get the order pulled and shipped quickly. I received it a week early and could not be happier with the experience or gift. Thank you!!!"

"I ordered a piece of memorabilia that took over a month to be delivered. I am in Canada so I expected delays, but the process was ridiculous. I ended up having to speak to 5 separate representatives to get my piece. The first 4 people were very friendly, but told me that they were looking into the issues with my delivery and they did not. I was told twice that I would be contacted with information and no one called on each occasion. No notes or requests were put onto my order history for 3 of the 4 contacts that I made. Moving to the positive - I finally connected with representative Andrea Stiner. She was able to get my item to me within 6 days (including a weekend). Her service was exemplary. She was calm, polite and remarkably efficient. I would order again, but I would be concerned about the consistency of the personal with this company. "

"You have an amazing employee. She is courteous, well-informed and very helpful. When a problem arose with my purchase, she fixed the issues and made it better. She is awesome!"

"Alexis provided excellent customer service with assisting me when a few items I purchased that were never delivered to me. My issue was resolved quickly and professionally and I really appreciate all the help Alexis provided me."

"Alexis quickly answered my questions, provided great customer service, and made sure that everything was correct because I was having order sent as a gift. Alexis followed through on my order, told me when it arrived and was very courteous. "

"I order a product that didn't say it needed more time but Shelby even though couldn't change that she tried her very best and great communication with me and made sure I was satisfied to do biz with you all again."

"I talked to Linda and Brendan and they both made this whole experience amazing. 10/10 would order through them again! Thank you for being so responsive and being very thorough. Appreciate it :)"

"Andrea was great with her handling of my order. When things didn't go as I had hoped initially, she stuck it out with me and made sure I was satisfied with my experience. Ultimately I appreciated her going the extra step to take care of her customer. Thank you!"