"Had an issue with delivery of a gift card. Nick was great getting this resolved for me! "
"I ordered a gift certificate online and had a few issues getting it delivered to the email address I gave I was a little concerned I was gonna be out 400.00. But with the help from Cristin we were able to resolve the issues and my son received his gift certificate. I really appreciate everything Cristin did to resolve the problem. She truly went above and beyond
She kept me in the loop of how everything thing was coming along The next time I order from you guys I will contact her directly. Thank you again Tod Barden
"
"AJ was professional, courteous and efficient. All my questions were answered quickly and AJ also called me back promptly with an update on my order. Great service! I would not hesitate to order from this site again.
Thanks AJ!"
"I ordered 3 items from SportsMemorabilia.com ... had a question about my order and did a Live Chat with Gabriel. He responded to my questions very quickly! Great experience."
"Gabriel Miranda was great!"
"I purchased a gift for my friend in Australia, I didnt receive a confirmation mail, was worried about it. Gabriel found my order and helped me with my query."
"Great selection of items. Very pleasant on the phone when I called to ask a question. Very helpful! Asked if could send item sooner to the special address I had requested. VERY secure packaging-- lots of bubblewrap!! Great follow-up from Terrence after received package . Would definitely recommend them (and Terrance)!!"
"I had just placed an order and realized I had put in the wrong address. I had called to fix this and within minutes my issue was resolved. Could not be happier with this excellent customer service. Thank you so much to Cristin M! "
"I called with an issue and Cristin had it resolved within minutes and sent a follow up email—she’s awesome and quick!! Thank you. I love shopping with Sportsmemorabilia.com!!"
"She was great in keeping me informed about my order! Great hire for the company. I will purchase from this company again, and I hope that I get Lexi, if there is ever any problems!"
"Super helpful. My dad’s Christmas gift did not show up. Shelby was fully responsible for rectifying the situation and got a replacement item delivered. Thx k you for saving Christmas for me!!!!"
"I have the pleasure of having cristin handling my file. She has answered all my questions. Stayed on top of my file during an issue. And has promptly updated me on the status. I will continue to shop here knowing the customer service is top notch."
"Thank you so much Cristin for your wonderful assistance. It was much appreciated."
"I received my order in the mail and the SM hologram serial number was not displaying on the site when I would search it. Once I submitted my email request for help, Cristin reached out to me from the customer service department to help with my order. She was fantastic and went above and beyond to ensure my business with SM went as smooth as possible. My father is going to love his Christmas present and I cant thank the team at SM, especially Cristin, for the incredible customer service they provided me. "
"Very easy to work with and great selection. Shakira was great to work with and had excellent follow up through the entire process! "