"She gave amazing service and found answers to my questions right away using anything she could"
"I wasn't very happy but Linda took great care of me! Awesome CS experience! "
"So helpful in making sure I got the gift in time! "
"Linda was awesome to work with, the retirement luncheon was a success and the autographed football was very much appreciated!
Thanks for your help Linda"
"I was very pleased with the assistance I received from Shelby. Although I did not get the item that I really wanted, I was satisfied with her suggestion of a replacement. I believe your website should have indicated that this item was not available instead of letting me order it. But as stated Shelby did her best to replace it."
"I had an issue with an order that I placed on Amazon for 2 pieces of memorabilia. Amazon didn't update their "remaining quantities" and essentially was selling a product that was no longer available. I called Sports Memorabilia.com customer service and spoke to Cristin Morel who couldn't have been nicer. She was able to resolve my issue quickly and offer me comparable items to my original order.
Good customer service goes a long way and I will definitely be back to purchase more thanks to Cristin's help. "
"Connie was able to resolve my issue quickly and professionally."
"Thank you for your help in expiditing my order which was due to be shipped on Monday to being shipped today with a delivery day on Monday.Excellent work."
"Thais Evan was m9re than a great Customer Relation Specialist, she went above and beyond."
"When my order was not showing on my log in, I did a live chat with Thais Evans. She found my order, set to ship today. Later this afternoon she emailed that the order shipped and provided me with carrier tracking and estimated delivery date. My anxiety level was reduced, and my son’s birthday gift should arrive on time."
"I ordered Ana autographed baseball as a present for my boyfriend from the site and was excited when I received an email saying my order was getting ready to be shipped. Unfortunately, a couple days later I was informed there was a snafu and that the baseball wasn’t available after all. Linda with Sports Memorabilia quickly fixed the problem finding me a better replacement with no extra cost to me. The baseball arrived yesterday and looks great! I’m thankful for the excellent customer service I received and I know my boyfriend is going to be so happy! Thanks again! "
"Great service from Alexis, took care of my request and assited me in sending back my parcel and followed up till i got the right item."
"Linda shipped out the jersey immediately and I got it super fast....it's PERFECT!!! Very happy with the price and purchase experience... Thanks!"
"Connie Hubbard went out of her way to help me get my order delivered on time! She was great!"
"I dealt with Connie Hubbard start to finish. She answered all of my questions and solved my problems in a honest and professional manner. She was efficient and never left me hanging. As a matter of fact, she contacted me as my order was updated. If all of the employees at Sports Memorabilia are like Connie then kudos to all of you. Great experience and I will buy again. Great Job !
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