"Connie Hubbard was quick to respond and removed my concerns quickly and efficiently. "
"Alexis is amazingly helpful!"
"They ran out of the jersey I wanted but found a replacement as soon as they could. Great customer service from Linda Blake!"
"Linda was able to upgrade my shipping method to insure i received the gift i purchased it was a huge hit and i am very grateful "
"I ordered a picture framed and even though I paid for 2 day shipping, I wasn't going to receive the item in time for my son's birthday. I called and Linda said that she would relate my concern to her manager. I couple of hours later she called me and said that not only would my item ship that day but, that it would be overnighted . I received the item the following morning. OUTSTANDING service and customer relations exceeding my expectations. Thanks, Linda!"
"Sports Memorabilia has provided me with excellent customer service- Shelby Coyle helped me with a return and the process was so simple. I really appreciate the time Sports Memorabilia takes with its customers. "
"Thais Evans was extremely helpful in both placing my order and changing the delivery date for me. All of his correspondence was speedy and professional. Robin Harvey"
"Without Alexis help in following through, this rating would not have been this great. She made sure we received the express shipping as requested and followed the shipment to our door."
"I had a couple of troubleshooting items regarding my order of 3 signed baseballs from 3 different facilities and she not only assisted with finding the tracking information in under 10 minutes for all three, but also provided consistent updates (I had expedited shipping) through the delivery process. Best customer service I've received in years - I would recommend to anyone!!"
"Alex Mariner was extremely professional and helpful... I really appreciate here help with my questions... THANK YOU! "
"Thais Evans was extremely polite, quick, and helpful when I had questions about an order. The pleasant interaction I have will earn my future business."
"I had ordered a product & was not given the FREE Shipping, so left a voice message on Saturday asking about it. First thing Monday morning I heard back from Connie Hubbard, with customer service to explain to me that my item was large and so there would be a shipping charge. I had noticed that some items were too big for free shipping, so it was nice to get a call back 1st thing after the week-end. She was also so kind to put my item on tracking because it is a 50th Anniversary Gift. This was exceptional service. And Connie couldn't have been nicer!
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"I was helped by Shelby Coyle and while she was not able to fully answer my question, she did her best to find out the information that was needed. I am working with my Consierge to complete my request, but Shelby was very helpful and professional."
"Shelby Coyle provided me great customer service"
"Connie Hubbard and Matthew Malone were incredibly helpful. I messed up my shipping zip code and Connie fixed it within the hour. She then preceded to reach out to me numerous times; incredible customer service. Matthew has reached out to me and I will be ordering from him soon."