"UPDATE: Customer service contacted me and replaced my shirts with poor quality. Representative was very friendly and attentive. Waiting on replacement shirts to arrive.
Original Review: I ordered 8 shirts - 1/2 of them were of poor quality. I sent an email for assistance - NO RESPONSE. Their 1-800 number listed on their website does not work, it is not a valid number. The other number that they have available sends you to a directory, when you press "2" for customer service, they never answer and the system hangs up on you. HORRIBLE customer service, I will never order from them again."
"If you're looking for a good reliable site to make money off of and start into the wonderful world of selling your designs, DO NOT START HERE!! I finally sold a product from them in USD amount, I was owed $14.11 of the commission price. When I went to collect the money I was refused it until I gave my SSN, AND filled out a W2 form!! DO NOT DO THIS! This is so they can claim you as an employee! NEVER GIVE OUR YOUR SSN! NEVER! SpreadShirt is trying to use artists to make money, incorrectly! DO NOT USE SPREADSHIRT. DO NOT GIVE OUT YOUR SSN. YOU ARE NOT AN EMPLOYEE. DO NOT DO ANY OF THIS."
"My order arrived today on time, however I am very disappointed with the quality of the items. The men's premium t-shirt is very thin as is the hooded shirt. I am a medium but they are both tight and the arms on the t-shirt are very short. The print lettering is white but looks grey because the transfer is also so thin.
I thought that the premium pricing meant premium product, but no. The country of origin is Bangladesh. This will be my last order and I will support local legitimate businesses from now on."
"I just received the shirt I ordered for my son. It said premium tee, very soft, top quality. NOT! It is very rough material. Not good quality especially for the price. If this is their best quality I would hate to see their worse. I bought a shirt somewhere else for $15.00 for the same quality I paid for this shirt for $29.49. The picture looks like it is soft material but quite the opposite. I definitely will NEVER order from them again."
" My order did not arrive even after two weeks. When I contacted customer sercive, no apologies were made, instead I got talked down to."
"I ordered two custom t-shirts. They arrived on time, fit fine, and looked as pictured. However, I discovered a competitor selling the same artwork for about 30% less on a higher quality garment. I think Spreadshirt has shelled out for favored Google search results and in that light feels they can charge more. I ordered more of the same product from the competitor which also arrived on time, fit fine and looked as pictured. The garment was noticeably higher quality. When I weighed both the Spreadshirt and competitor's garments on my digital postal scale, the latter provider's product was about 20% heavier. In the requested Spreadshirt after-purchase review, I gave a negative review. Recommend any perspective customers look elsewhere to avoid being annoyed as I am about not shopping more carefully. Have made two subsequent orders to the competitor."
"Do not buy anything from this company if you require international shipping. I made the stupid mistake of not researching this company and reading reviews before i purchased several items from Spreadshirt. I ordered 4 sweat shirts/hoodies and was charged $290.00 and then to my horror received a notice from UPS that I owed $90.00 in custom border fees, which turns out to be around $100.00 per hoodie. When I opened the packages I found 4 hoodies made of thin quality fabric. I feel totally ripped off, especially having to pay the extra fee at customs. This company is misleading because when I googled Canadian Kayak T-shirts, spreadshirt comes up and it appears that they are an American company but they are actually based in Germany, hence the crazy custom fees. Buyer beware."
"its a good shopping and a good creating shirt place"
"Placed and order with premium delivery and paid extra for it. When I got the email letting me know when the t-shirts would arrive, it said 6 days later than what I paid. for.
I called Spreadshirt support and received zero help. They said it was not their problem.
Never again."
"Canada Beware! Spreadshirt.ca is not a Canadian location for Spreadshirt - any orders you make will be subject to major Duty & Brokerage Fees to be delivered!! We ordered 4 t-shirts & 1 sweater, after paying a large amount for the products, and a shipping fee of $30, we were shocked by an additional $80 fee on delivery!! These are by far the most expensive shirts I have ever purchased, and will never use spreadshirt again, and highly suggest that others do not either! After the shock of paying the additional fees, we called their customer service and they were not caring or helpful in anyway. They offered no apologies, or any effort to correct or ease the matter, they just kept stating that they are in the right, and that they will do nothing in the way of reimbursing or providing any incentives for us to shop with them again. My advice to everyone: DO NOT USE SPREADSHIRT!!!"
"I'm a big fan of Jacksfilms, and I really wanted some YIAY merch. I bought what I wanted and had no problems overall. Don't see how everyone here had a bad experience."
"DO NOT BUY FROM THESE SCAMMERS. Item never arrived. "
"Live in Norway, ordered a product via spreadshirt and had it delivered via UPS. I just received an unpleasant surprise from UPS (additional invoice) of NOK337, while I already paid 198 for the shirt and NOK249 for freight.
Some of your customers will live in Norway, go online to find a t-shirt supplier and find you guys on top of the list via Google. Norwegian website, norwegian text, all great. Product prices are reasonable, freight prices are fair. So, quite easily convinced to order. But now, a relatively simple "fruit of the loom" t-shirt with an image, cost a whopping total of NOK447 + NOK337 = NOK784. That would be enough to buy a nice Gant sweater of shirt from Lacoste.
My experience with spreashirt started very positive, and ends very very sour. I feel ripped off and not informed enough when purchasing this product. They desperately need to change their communication strategy on their Norwegian website and inform customers clearly on additional freight and toll cost, before designing a t-shirt and before processing an order of this. When buying a NOK198 product, I believe its fair enough, but also the consumers right to know, that an additional NOK337 in additional freight cost and toll is added, almost 2 times the value of the actual product.
I have seen many other of your previous customers raising this point, so an amendment to your website would be strongly suggested......"
"I ordered some things in the wrong size. They were very willing to resend my products in the proper size. I asked for mediums. Then a few days later, I realized I needed smalls. I asked them and they had already sent mediums. Okay, that's my fault. Then I got the package, and it was someone else's order! So I contact them and they say they'll send out my package soon. I ask for smalls instead of mediums. They say okay. I finally got the package (it took forever each time), and they've sent mediums! So I emailed the company with a pretty scathing email and they send back a "We're so glad you're happy with your products" email. They didn't even read my email! Idiots. Completely incompetent. I have no idea how they're still in business. "
"Overall, this was a bad experience. After the initial payment of $110 for 3 shirts, which included $30 for shipping, I had to pay another $45 in duty. Apparently I failed to notice the fine print that items from spreadshirt are flagged for duty charges. After shipping and duty fees, each shirt cost $51.67. They are not worth that. Never again. "