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5/5

2019-08-06

Amazing Service

"There was a mix up with my order, I reached out to let them know and with no questions asked they were ready and willing to help! I even asked for a size larger than what I originally ordered and they had no problem with it. Very polite with a fast response time. I would definitely order from them again!"

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1/5

2019-08-04

Horrible - Just horrible

"The worst waste of money. Emailed support immediately upon placing order only to hear back two days later with no apology and no addressing the issue. The product was ordered as Embroidered but it arrived printed. The item description says "Adjustable" but it is not. Very poor quality. I have had TWO emails from their support team who have not addressed my issues. I want a complete refund, but because I need it for a gift this week there is not time, nor did they offer a fix. Never again."

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1/5

2019-07-28

SPREADSHIRT HARBORS COUNTERFEITERS AND IGNORES ALL LAWS

"SPREADSHIRTS CONSISTENTLY IGNORES ALL LAWS, HARBORS COUNTERFEITERS AND REFUSES TO REMOVE TRADEMARK, COPYRIGHT, PATENT PROTECTED WORKS THAT ARE CONSTANTLY STOLEN BY THEIR SELLERS AND UPLOADED ONTO PRODUCTS AND SOLD ILLEGALLY VIA COUNTERFEIT. IF YOU ARE A RIGHTS OWNER AND FIND YOUR WORKS ON SPREADSHIRT SKIP CONTACTING THEM DIRECTLY AND INSTEAD SUBMIT A CLAIM VIA THEIR DATA CENTER PROVIDER TO HAVE THEM REMOVE ALL VIOLATIONS. FURTHERMORE CONTACT GOOGLE'S LEGAL DEPARTMENT AND HAVE THEM SUSPEND SPREADSHIRT GOOGLE ACCOUNT UNTIL THEY COME INTO COMPLIANCE WITH CEASE ALLOWING ALL OF THESE COUNTERFEITERS TO UPLOAD YOUR STOLEN WORKS. THIS PROCESS WORKS WELL ACROSS THE WEB AND IS WHAT WE DO AT SAVVY TURTLE."

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5/5

2019-07-24

Amazing Customer Service

"The customer service team was great with getting me the appropriate size for my order. I especially appreciated their efforts to be environmentally conscious. It was my first time ordering with Spreadshirt, but for my next order I will definitely be sure to be more conscious about sizing. They made it very easy for me. It's greatly appreciated. "

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5/5

2019-07-23

Great customer service

"Great customer service is hard to find but they did a great job."


1/5

2019-07-22

Size is wrong and quality is rubbish

"Total waste of money......"

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3/5

2019-07-18

Fast but be warned they don't scale the size of the print to the size of the shirt.

"Overall I'm satisfied with my purchase but disappointed. They look perfect on mediums and smaller shirts but apparently they don't scale to size of the shirt leaving some of my larger shirts with a lot of empty space around the design. I was told with a bit of smugness I could recrop the design but to have no negative space around the edges to increase the size of my print but that doesn't mean that the print will be scaled depending on the size of shirt that I use. The size of print that they use it would still remain the same throughout small medium and large leaving larger negitive spaces as you scale up.

The quality of the shirt is not bad and had very efficient shipping. Design print itself seemed of good qualiy too and clean edges.

Also one of my XL shirts had a stain on it which is annoying if I had more time I would return that specific shirt
"

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5/5

2019-07-09

Great Customer Service

"I bought a shirt that wasn't to my liking. I requested to return it and they said to keep the shirt and gave me a credit. Now THAT'S Customer satisfaction..."


5/5

2019-07-08

Exchanging shirts

"Purchased 2 shirts. Husband loved them. Washed them and they shrunk so much they no longer fit my husband
When I explained the shrinkage to customer service, they offered to replace the shirts FREE of CHARGE! What a customer focused company!!!!
"

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5/5

2019-07-02

Fabulous products, great customer service

"My order, a gift, was promptly shipped and arrived in beautiful condition; quality tee for a specific sport that is not easy to find! I ordered a medium and then realized that I needed a large. And in a hurry. Customer service responded very quickly and replaced the tee free of charge! So rare and wonderful. "

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5/5

2019-07-01

“You done good!”

"We planned to have a surprise dinner with family and I wanted to make it a little more special, so I started looking for items that would honor my wife’s parents since she was retiring and they were not here anymore. They were a very special special couple who were a big part of both of our marriage! Her mom loved the color green and her dad always had a saying for us as we grew in love. That inspired us and thus the green shirts with the quote “YOU DONE GOOD!” The shirts are perfect and they will be worn often! Thanks again for the service and quality at a reasonable price for this occasion! "

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5/5

2019-06-21

Great Quality and Service

"I ordered two shirts designed by an author I'm a fan of, and misjudged the sizing. After receiving the order and realizing my mistake, I reached out to the support staff, who were quick to reply and help resolve the issue.

The new shirts fit and look great. I couldn't be happier with the experience!

Thanks Morgan!
"

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2/5

2019-06-14

Not super impressed

"I ordered a customized t-shirt. The website was confusing, and I thought the prices seemed a bit high compared to other sites, but I went with this one to see if the quality of the shirt would be better. The delivery time-frame said 10-15 business days, however when mine was 16 I reached out to the company. They don't offer tracking numbers so I just wanted to ensure my t-shirt was still on the way. They told me it was and to reach out in a couple of days. I reached out after a couple more days, and someone new replied stating to contact them the following week if it had not been delivered. Unacceptable. I received my t-shirt today. The text is crooked, and the smell from their machinery is god awful. Of course I will wash before wearing. IF it lasts that long after the washing machine. It's very thin, and the quality is not worth the money. Not impressed, and won't order again. "


1/5

2019-05-26

Never received even a confirmation e-mail regarding my order

"Sincerely it’s the first time that something like this happens to me...I placed one order one week ago and payed by PayPal and I never received even a confirmation email with a order number, tracking id, nothing....it’s not normal....I’m from Portugal and this order was quite expensive along with the tax’s fees and delivery and all that ****....and worst is the support from this guys, I already send them several emails asking what is going on and until now I didn’t get any reply from this company....is an horrible service and I will make everything to have my money back :("

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Rep reply posted 2019-05-28
A rep from Spreadshirt, SpreadHappiness, has responded:

“Hi Luis,
I'm very sorry to hear that. Very often a missing order confirmation either means the order was not successful or there was a small typing error in your email address. Either way, I'm sure we can solve this easily, just give us a quick call. As for emails, we usually reply to all requests within 24 hours. Please make sure you reach out to service@spreadshirt.com and ideally include your order ID.
Thank you in advance and best regards,
Marie”


5/5

2019-05-15

Excellent Customer Service

"I'd placed an order but it was the wrong size iphone cover. Was able to order a replacement immediately (it was a gift), shipping was extremely fast, and the refund process was very easy, great service. And the company is environmentally friendly and conscious! Will definitely use them again. "

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