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5/5

2019-05-13

Great customer service

"After receiving my order, I realized there was a typo. Spreadshirt responded to me quickly and even though the error had been intentional, they refunded my order quickly - no hassles. The staff were polite and very helpful. Will definitely use them again in the future."


5/5

2019-05-07

Outstanding Customer Service

"I am so impressed with this companies commitment to excellence. My husband was able to get the correct size in such a short amount of time. The first had been too small. The service rep worked with us and their diligence allowed him to wear it to an event. He loves the shirt and we received it a day early. We will gladly 'spread' the word! Thank you to the kind people at SpreadShirt. You are appreciated."

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5/5

2019-05-07

Premium Women's Hoodie is amazing quality

"I ordered a T Shirt and Hoodie with my logo as a kind of informal uniform to wear when I am working in public. I was pleasantly surprised with the high quality of the hoodie. It is incredibly comfortable and I'm now wearing it every day so will have to order another one to keep nice and clean for work! Fits great too. The T-shirt is also very nice, and both products were delivered together and in good time. "

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5/5

2019-05-01

A pleasant surprise!

"Got my shirt in time. Great quality but didn't fit. I asked for an exchange but instead they said it's ok, keep the shirt and they'll send me a brand new one that fits. Great service. What a pleasant surprise!"

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5/5

2019-04-26

Great customer service

"I have contacted Spreadshirt with a number of questions throughout my store set up and the design process. Every member I have spoken to has been amazingly friendly, knowledgeable and helpful. They also know their systems so well that they were able to make suggestions to improve my options.

If you ever get a little stuck, I highly recommend contacting them for support.

"


1/5

2019-04-24

Order NEVER received !!!

"I ordered some 2 t-shirts and a hoodie for my son's birthday. I placed the order in early February (its now April 24) and still have not received it. I have emailed twice to no avail. This company needs reporting for fraud and stealing peoples money.
Do not order anything from them !
Delivery should have taken less than 16 days. Oh and no tracking - well I am idiot for going ahead with the order ! What a joke. My son's birthday has been and gone now, so unfair SPREADSHIRT - you **** !!!!
This is their message to me - what a load of bull
>
> We have just shipped the order which you placed with Spreadshirt on 02/04/2019.
>
> Your order has been shipped according to the shipping service that you selected when you placed your order. The details of your shipment follow.
>
> Estimated delivery date: 02/19/2019 until 02/26/2019
>
> Your order has been shipped with our International Standard shipping option. Orders are typically delivered in 8 - 15 business days. Tracking is not available for this shipping option. Your purchase may be subject to import taxes, customs, and duties upon arrival. The customs value declared equals the value of the goods plus the cost of shipping.
>
>
>
"

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1/5

2019-03-25

Absolute trash!

"Never even received the shirt I ordered.. that’s it that’s all you need to know. Do not purchase. "


Rep reply posted 2019-04-12
A rep from Spreadshirt, SpreadHappiness, has responded:

“Hi Ryan,
this is really frustrating, I'm very sorry to hear that. If your package got lost during shipment, we are more than happy to look into it and compensate you for the loss - either with a refund or a new shirt. Just reach out to our Customer Service through service@spreadshirt.com with an order number, so we can review what happened.
Looking forward to hear from you.
Marie”


1/5

2019-03-19

So Tiny

"I ordered a shirt for my birthday and put text on the front and numbers on the back. When I received the shirt the text and numbers were way smaller than I thought. The shirt they use online to see where you want to place things must be a child’s size because I had way too much space on the sides on the actual shirt I received. I ordered a ladies medium vneck hoping it would be slightly loose and it was the opposite. So tight and fit like an XS and now it looks like a kids shirt. Very disappointed but I didn’t want to go through the hassle of returning since it was close to my bday."

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Rep reply posted 2019-04-12
A rep from Spreadshirt, SpreadHappiness, has responded:

“Hi Sam,
I'm very sorry to hear the shirt didn't fit and the print came out too small. Our return process is actually really simple and hassle free. You will find a link to it in your shipping confirmation email. We have a 30days satisfaction guarantee and most cases take only 24 hours on business days to get solved. So feel free to still reach out using the link or writing an email to service@spreadshirt.com, we would be happy to address this for you.
Best regards,
Marie”


1/5

2019-03-18

False Advertising - Lookout this is a faded Fruit of the Loom shirt

"Not only over priced but the quality was the worst - so bad that it is going to the trash"

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Rep reply posted 2019-04-12
A rep from Spreadshirt, SpreadHappiness, has responded:

“Hi Sharon,
thank you for your feedback and I'm sorry for the disappointment. We have a very fair and easy return policy, please don't hesitate to reach out to make use of it and ask for your money back. If you prefer self service, you can also check out your delivery confirmation for the link to our online return center and make your request there.
As for any future shopping experience, you can find some information of the products in the product descriptions, such as the brand / manufacturer. Should you want to learn more about any specific product feel free to give us a call.
Best regards,
Marie”


1/5

2019-03-15

Ordered Shirt and they didn't ship it!

"I ordered a shirt and received confirmation of shipment and dates to expect it. Over ankonth later it never arrived. I cinta the custo service department who conf it was shipped and gave me a customs number to follow up on. After investigating I found a label was created with USPS but item was never delivered. It was never shipped. I screen shot this and sent it to the customer service representatives. It was completely ignored and they blamed it on customs. Stating they could resend it but it could happen again (aka they might not ship it again and I wait another month) or pay $30 for express. A lot of red flags and I have entered a complaint with the BBB."


1/5

2019-03-13

Spreadidiots

"Great job guys! After paying for your garbage, overpriced crappy-quality shirts with premium shipping in order to have it arrive before Christmas, not only did it not arrive by Christmas, it didn't arrive!
This company is full of idiots.
"

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1/5

2019-01-16

Complete scam. Advertised as a premium quality t-shirt when its walmart junk.

"Advertised as a premium quality t-shirt for the price of a high quality brand named shirt and you get sent a fruit of the loom shirt with a silk screened image. Super low quality, way overpriced and to top it off, was a Canadian web domain but shipped from the US and got charged $40 in duty. Stay away from these scam artists. They deserve to go out of business. Wish I had read all these poor reviews before I ordered. "


1/5

2018-12-25

Poor quality

"Firstly, I ordered a t-shirt on 13 Nov for my daughter's Xmas present. Estimated delivery 5-14 Dec but it only just arrived today, more than 1 month later & definitely too late for Xmas unfortunately.

Secondly, the quality is so poor! The cotton material is rough to the touch. The colour is supposed to be sky blue but it looks washed out that it's grey instead. The print is terrible, the white letterings are yellowed instead of white.

Will never buy from them again.
"

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1/5

2018-12-18

SCAM

"I ordered personalised baseball cap and got a random low quality cap. Total scam!"


1/5

2018-12-04

Postage issues

"Not sure who they use for postage but got home and found package on door step opened. Not happy. They shirt was average but really over priced.
I wont be using again
Just look at the reviews over 800 and all 1 star, I think that says it all

"

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