ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.98/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.92/5
Customer service:
3.80/5
Return/Replacement policy:
3.92/5
Featured Review


Verified
5/5

2024-09-03

Great Warranty

"My warranty on my LG stovetop was excellent. The item couldn’t be repaired but I still got refunded what I paid for it 4 years ago. Thank you so much for honoring my warranty!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-03

Great insurance.

"It’s nice to know there’s help when a major purchase goes wrong. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-03

Great job

"Thank you for all the help"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-03

Very good customer service

"Praise God for good customer service!"


Verified
5/5

2024-09-03

Best service ever.

"Quick response and turn around with refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-09-03

"Everything was great, fast and easy! If we didn’t have to pay 700$ upfront I would give it. 10 star"


Verified
5/5

2024-09-03

Great experience

"Super easy to make and process a claim. You also had Great response time and communication. Thank you for that. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-03

No red tape

"I filed a claim and received a refund in less than two weeks, no red tape. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-03

Allstate came through for me on time

"Allstate came through for me on time"


Verified
5/5

2024-09-03

Great Service

"I had the Allstate Insurance on my Fitbit. It started acting up 1 month after Fitbit warranty expired. Contacted Allstate, made claim, they answered right back & settled for enough money for me to get a new one. I did chose option ton get the insurance on my new Fitbit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-03

Excellent

"Quick and easy. Will probably always get the Allstate protection now. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-08-08

I have not received my check

"I was told I would receive my check in two weeks. It was never received. It has been more than 2 months."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-02

Amazing turn around time

"Terrific customer service. Was surprised for short turn around time to receive my repaired phone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-08-14

Good service bad result

"I submitted my claim and promptly heard back from a representative. We were given three replacements to choose from none of which were the same as what we originally ordered the replacement came and it is much lower quality than what we had purchased. Very disappointing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-25

A protection plan that actually delivers

"My daughter dropped her HP laptop, causing the screen to crack. The screen was quickly replaced thanks to having bought the Allstate Protection Plan coverage when we originally bought the laptop at Costco. I submitted the claim easily online and the process from start to finish was seamless and fast. I'm usually skeptical of buying these type of plans for electronics, but in this case it was well worth the money. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process