ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.98/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.92/5
Customer service:
3.80/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-09-17

Easy peasy

"From filing a claim to locating a vendor and getting my phone fixed was a breeze. I will definitely continue to purchase protection plans from Allstate."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-13

Great Service

"The Customer Service Department is responsible for the service and has been responsible for providing customer support "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Fast and easy resolution

"I had everything prepared to show the damage and was expecting a fight to get what I was due, but you made it so easy. Very pleased with how simple and straightforward the process was."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-17

Quick resolution on scratched lenses.

"Once submitted, received the e-gift card in one day. "


Verified
5/5

2024-09-17

Very great service

"Our pool pump stopped working and I was on th hook for a $88. Pump but they refunded my purchase price and now we’re getting a little bigger pool , and yes the bought he insurance because it was sure worth it ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Top Notch

"The only thing different I would suggest would be typeing email in at purchase. Deft worth the insurance."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-09-17

Job got done, but took awhile

"I was very satisfied with the work the contractor did to fix my problem. However, it took a long time to get the appointment scheduled, and it took two appointments to get the job done about a month overall to get it fixed."


Verified
5/5

2024-09-17

Great

"Loved the service thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Great job!

"Very happy with the services provided "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

P. Coufal

"It was an easy task from beginning to end."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Excellent

"My claim was handled nicely"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-17

Great Customer Service

"I've been very happy with the Allstate plans provided by Walmart, for a price, of course. It seems that appliances are more and more prone to break... I was hoping my window unit could be repaired... but after describing the issue, I received a Walmart e-card for the full purchase price within 4 hrs of the call to their Appliances department. That made putting in a new one much easier financially!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-17

Great insurance

"I broke my glasses and filed out the online form and had my money in less than 24 hours! Great service!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2024-09-17

Doesn't work with Paypal

"If you find a replacement item and that vendor uses paypal to process the credit card payment, it will fail.

This card is incompatible with vendors that use paypal.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-09-16

You trusted me

"I explained what had happened to my phone: the battery had expanded and forced off the back. And I was believed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges