"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Everything was good and simple fast response "
"Quick, easy. Fast response to claim and minimal problems. "
"The process was very easy from the beginning to the end."
"Waiting time was longer than expected"
"I purchased the protection plan for my eyeglasses at Sam’s Club. I had to visit the optical department after returning from a trip. My eyeglasses needed a new nose piece and the technician noticed scratches on the lens. She contacted Allstate initially for me and I followed up with a phone call. The agent taking my call was very helpful. "
"It was easy to get the money, but it was difficult to use the credit card. No one seems to want to take it."
"Filed a claim for the kids' tablet and told them what happened and the issues it was having . They reviewed everything and issued a refund everything was easy and fast."
"I gave Allstate a four star rating because I could not get my claim handled through the website. I had to contact a Customer Representative to help me. Once, I spoke with the Customer Representative, I had no problem get my claim completed."
"Started my claim on Friday and had my money Saturday afternoon"
"Great service, everything was so fast . They took care of everything fast . "
"They honored their contract
"
"once repair was completed and paperwork submitted I received the check very quicklly with no hassel"
"It was so easy to complete a claim.
Thank you"
"Service is great I'm very satisfied "
"i purchased 3 solar powered cameras from Walmart. after a while they stopped charging.n i filed a claim and within 10 days i received check for 2. i have been trying to get refund for the 3rd one. i talked to a rep. filled out more information and was told i would geta check with in 10 days. now i get an email asking for pictures, serial numbers and lots more info. not ery happy with all this. and on ntopof all this have trouble understanding what the agents say becai=use of their forein accents"
A rep from Allstate Protection Plans, ouribe0503, has responded:
“Hello Reviewer1939411199,
We apologize for any frustration surrounding your claim.
SquareTrade does our best to provide a smooth claim experience and eliminate any issues that can cause a delay since we strive to provide an expeditious and hassle-free service. We give our specialists extensive training and coaching in order to ensure we provide courteous and knowledgeable claim assistance. We are sorry to hear this was not your experience.
Again, we are very sorry for any frustration you have endured with the resolution provided. One of our specialists has reached out to you in order to further discuss this.
Thank you,
HG”