ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.98/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.92/5
Customer service:
3.80/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-09-18

Good customer service.....Appreciated

"Agent was very accommodating. Thank you for the great resolve. It was so worth it getting the insurance!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Warranty

"Easy to get my money back for product that failed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Great service

"Excellent experience. Smooth process."


Verified
5/5

2024-09-17

Excellent Customer Service

"From the time we submitted our claim, Allstate was in touch daily. Their response was above the norm in today's society. They conducted each step with friendliness, professionalism and care. We were extremely impressed with their service and results achieved. "

Detailed Review Benchmark + -
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

excellent

"Very fast response along with a new phone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Insurance claim

"They made it so easy and the gal, I think her name was Kendra, was so helpful and knowledgeable. She explained the whole process to me. Very quick and easy."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

awesome and quick

"Thank you for being awesome and quick for fixing stuff.

great experience.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-09-17

Quick return

"Repaired Chromebook new screen . Great customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-17

Sooooo fast and easy

"Still cannot believe how easy and fast it was. Had a defective screen. Two days later had it fixed and in my hand. Would definitely use again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Great Service !

"Service was great and prompt!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-17

Amazing experience. So simple and easy process

"Told them about what happened and she was very helpful and processed my claim within few minutes. Our call was disconnected, but she had the courtesy to call us back and continue with the process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Worth the money!

"I purchased a portable car c/d player last September. I made sure to get an Allstate protection plan (2yr). Sure, enough my c/d player stopped working this past August. I made a phone call and submitted a claim. In approx. 2 weeks I had a check from Allstate. Now I'm looking to purchase a new one and also get another Allstate protection plan."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-17

Superb

"Filed claim and it was resolved in a timely manner. The customer service rep did a great job assisting me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Fantastic

"They kept me posted the whole time and resolved my claim. I will definitely use them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Excellence

"No problems. Just submitted the order after one year."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges