"This was way better than the last time I put in a claim. Still had trouble with the website the first time and had to try again a couple days later which it then worked fine. Offered me a few dollars less than the cost of actually replacement my item, they did say if it was less I could contact them to resolve, but the few dollars wasn't even worth my time to contact them to get the full amount, so I will just take what they gave me."

"I contacted Google to try to get repair advice on my broken Google pixel watch and after 1 hour with a representative, it went nowhere. After realizing my ebay order had a warranty, I was approved within a few minutes. Great experience all around. Would add a more extensive "other" option for when the issue you're facing isn't on the drop down menu."

"My headset went out. And even though, for some reason, they couldn't replace gaming headset with a gaming headset they refunded me so I could replace with the same headset. "

"Great experience easy process "

"The tech arrived on time, the day after I placed my claim. He was very pleasant and professional, repaired my dishwasher on that visit and cleaned up the area before he left. I couldn’t be happier with the whole experience! This was such a contrast with most other service contracts I’ve had in the past where it was not easy to set up the claim in the first place, then having to wait days or weeks for the tech to arrive, and then waiting even longer for the part to be ordered, etc. etc. etc. Thank you Costco and Allstate!"

"Have not settled problem yet. Still waiting. "

"The service was great I was really surprise when replacement was delivered to my house the next day."

"Allstate was going to repair the toy but when we found out it was not fixable, they gave us a e-gift card for the total amount paid for the item. I will always purchase the protection plan from this point forward! Great customer service! 10/10 "

"They are very professional and treated me with respect. Like most things it takes time so you have to be patient. I received several emails back so the communication was good. In my case, my Sony TV is under a three-year warranty so they forward me to the manufacturer for follow up. Unfortunately, it will take several weeks before I receive a replacement TV."

"My repair process was not ideal for a service provider to commit to an appointment for my appliance.
The Allstate Survey Support team members were always professional in communication, and stepped me through all steps to claim an item reimbursement and always answered emails within several hours and not days of waiting. Thank you!"

"Quick easy online replacement service, Highly recommend. I have several policies right now."

"The process was fairly easy and taken care of quickly. "

"I submitted the claim took pictures and video to the insurance. Within a week or less I received my new tv. The only thing that gets me is that the insurance does not go to the new tv which i bought a 4 year plan and you can not get insurance on the new tv that you just got. So my tv that broke lasted a year and couple months i bought a 4 year plan and the fact that if i wanted to buy insurance for the new tv i am unable to. "

"A couple of days before calling Allstate I’d had a bad fall … actually a face plant with my glasses on … suffered a concussion, and was airlifted to the hospital in another town. When I called Allstate to activate my glasses replacement insurance I didn’t even feel like talking. I was overwhelmed with the compassion of the woman I was speaking to. She spoke with me like she was a daughter who was so sad about my accident. I’ll never forget her words or the tone in her voice. Would so love to meet and greet her with a hug. I’m forever grateful. "

"Got my claim done quickly and without any issues"