"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Easy to use and very good response to my claim. "
"Everything went fine. I received the new TV and had my maintenance man reinstall it. Thank You, Ron Stevenson "
"Thank you for helping me fix my problem "
"I haven’t gotten my item and still sending me emails "
"Prompt courteous and efficient service "
"Using the Allstate process to get reimbursement for my scratched glasses was easy and smooth. "
"Great service, great and quick response."
"The first gift card never arrived and a replacement was quickly provided "
"I’m still waiting for a technician to come out to fix my item. They’re giving me hell about it and wants to pay for slats and reimburse me later. I will not do that because it’s inconvenient for me that’s why I paid for insurance. "
“Hello Reviewer1693329592,
We apologize for any frustration surrounding your claim.
SquareTrade does our best to provide our consumers with efficient and effective resolutions in order to make the claim experience as hassle-free as possible. Our local repair resolution allows the customer to locate a repair shop within their area for quick and easy service. This resolution allows the customer to keep their original item and potentially preserve their protection plan in the event another issue arises. If the customer has any difficulty following through with this resolution, SquareTrade can reevaluate the case and provide additional assistance.
At this time, one of our specialists has reached out to you to address this matter and to provide additional support.
Thank you,
OU”
"I have a pixel 7a that I bought in July of 2023. There was a small crack on the top left and the charging port didn't work anymore. I contacted Allstate with my warranty and got that set up through them. Chose the option of choosing my own company to fix it and ended going with google since it was in the first year. Sent it off to Google and got it back. Turned in the receipt to Allstate and got refunded all but my copay for it. Literally took one day after submitting the receipt. Very pleased with them. Will recommend to others "
"The glass manufacture made his money on the glasses, but he didn’t do anything for me. I just hate the glasses."
"Always get a fast response and great service "
"Awesome was very easy sent step by step instructions "
"Claim went Fast and smooth "
"Excellent. Quick. Very fair"
A rep from Allstate Protection Plans, Reviewer3946019936, has responded:
“Hello Reviewer2495557948,
We apologize for any delays you have experienced with your recent claim.
SquareTrade does our best to provide our customers with quick and convenient resolutions. For replacement claims, we aim to provide you with a replacement as soon as possible. Our goal is to ensure we avoid any issues that can cause a delay. We are sorry this has not been your experience.
At this time, we reached out to you to address this matter and to provide additional support.
Thank you,
RS.”