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Product & services pricing
3.97/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.93/5
Customer service:
3.81/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
5/5

2024-05-30

Great experience

"fast and easy, really satisfied"

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Verified
5/5

2024-05-29

Great Insurance

"Great insurance and customer service."

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Verified
5/5

2024-05-29

Great service

"Little did I think I would ever need to use this plan. But happy I purchased for my appliance. Quick service claim and prompt actions were taken."

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Verified
5/5

2024-05-29

"Was having two things going on at same time. Was advised to talk with warranty department. They listened to my problems and solved them by upgrading my phone because my old one wasn't compatible anymore.
"

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Verified
5/5

2024-05-29

Fixed it like it was never broken

"Process of opening the claim was easy. They replaced damaged parts and shipped it back to me. "


Verified
5/5

2024-05-29

Office Chair Courtesy

"My experience was unbelievable. I had doubts that Allstate would replace or reimburse my office chair because of the damage. However, the process was fast and seamless. I always purchase the protection from them because of past experiences where they responded and resolved my claims promptly. The agents are knowledgeable, professional, and respectfull. They will also remind you to reply to their requests if you don't respond promptly. That was a welcomed bonus for me, considering how busy I am and sometimes will miss an important email. Thanks Allstate."

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Verified
5/5

2024-05-29

Dishwasher support

"Allstate was attentive, supportive, and reactive to my issues in the most timely manner I have ever experienced. The five year service plan I purchased when I bought my dishwasher was the best money I have ever spent. "

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Verified
5/5

2024-05-29

So easy

"Called, said what happed, was reimbursed "

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Verified
5/5

2024-05-29

"Great service pleasing experience"

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Verified
5/5

2024-05-29

Excellent Customer Service

" I have filed claims twice and each time they were resolved quickly and to satisfaction. I now am more inclined to buy the protection plans with items knowing the high quality customer service. The cost of the protection plan is well worth it!"

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Verified
5/5

2024-05-29

Base Unit Replace

"I called customer service on Monday at 12:30, I was helped right away. Customer service was very helpful, They said product would be shipped that day overnight. It was picked up at 4:30 pm and I receive a new base unit on Tuesday at 1:30pm. Great customer service. The new unit is covered by Allsate also. "

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Verified
5/5

2024-05-29

Great help

"My new phone was ordered within a few minutes and arrived two days later! Thank you for the quick response!"

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Verified
5/5

2024-05-29

Excellent Coverage

"I bought a brand new washer/ dryer combo. I had signed up with Allstate for an extended warranty, and am I happy I did!! That brand new washer quit working. After 18 months !!! Allstate tried their best to repair it without success. They sent me a check to get another washer/dryer. Thanks Allstate for being there and standing behind your warranty! "

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Verified
5/5

2024-05-29

Unbelievable

"It was so easy to apply and fast service"

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Verified
5/5

2024-05-29

Great Protection, Great Service!

"This was the easiest transaction I've ever had. I had continued problems withy phone, after numerous attempts through tech lines, my phone was not getting better. I provided information to, I was sent a new phone, complete with pre downloaded app for transferring information from old phone to new, return phone with pickup from USPS, all done, nothing else! I am still so grateful of how easy it was, after dealing with a phone that I couldn't answer, to having a new phone delivered to my house. Thank You!"

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