"My general experience has always been good, never long hold times, professional but personable representatives who are always courteous and respectful."

"Great experience so far with Startex power, I always recommend your service to my friends."

"The customer service representatives are ALWAYS kind and courteous. They seeem to be knowledgable and helpful."

"Rates great! But you employ Grade A-****!!!! For customer service reps."

"I have been trying to get this problem solved for almost a year. They need to go back and reevaluate my balance billing."

"Justin was great. Very professional and followed up to be sure my issue had been resolved"

"Your customer service representative had a very thick accent. Tough to understand. Not his fault, but I'd prefer speaking to someone I could understand better. Makes me feel as though you outsource jobs to Central American call centers, so leaves me with a bad feeling about Startex. I believe that you've changed from that nice Houston company with an ESOP to a big company that just wants my money. I will be MUCH less likely to renew with you this time, and I've been a customer for almost a decade. It's not just this instance. I rarely call, but I don't feel as though I get the fine call service I had received in the past. When I look at switching, it will be all about the numbers this time - no intangibles for previous service."

"don't have any problems except the lenght of time."

"PLEASE ANSWER MY QUESTIONS VIA EMAIL"

"I have always had a great experience with Startex! The customer service is amazing and always go above and beyond to help me! Once again a big THANK YOU!"

"Representative was, patient, and helpful. All my questions were answered without a problem."

"Do NOT share my post on line- thank YOU!"

"StarTex is one of the more.economical utilities. I keep checking around, albeit I stick with tried and true. If you get free weekends with that other company; trust you're paying for it throughout your weekly living."

"I used to love startex but this is ridiculous. I will not be renewing next year"

"Stop shipping US jobs out of the US"