"Locked in for 3 years - feel a bit cheated by the kilowatt price. You got me - will strive to seek a much better price and much less to a zero termination fee for future company/ electric provider."

"Representative was professional, caring and very engaging"

"Terrible. Those in the hurricane zone deserve some compassion. Those of use who've been with you a decade shouldn't be treated life delinquent idiots, that's how I was treated. ."

"It was a very good experience. The personnel was helpful and very polite."

"I like Startex’ price and service provided but the website needs improving. It took a long time for me to be connected to a representative. I had to hang up and try later."

"Pleaseant experience...there's no need to ask if someone called previously...the agents provide their contact number and if people want to do business with the rep, they will call them directly"

"My experience was totally awesome."

"Your customer service rep was very good, your online experience was not."

"Please fix your website, so I can continue to make timely payments each month without it being the harrowing experience that it was. I have enjoyed being a Startex customer for many years, if this happens again, I may consider changing companies ."

"It wasn’t a very good experience."

"Again williard went abo e and beyond i give him a 10. The other csr was very rude and cold hearted felt annoyed cause i called back and told me didnt i just transfer you! I replying yes transfer me again please im not in the mood and i will report your **** .she said ohhh you talking too me i said yes i am."

"The new website is HORRIBLE!"

"Service was excellent, please continue to have live and on shore (American) service representable available."

"I have always been happy with StarTex service."

"Wonderful complete service"