"Customer service is always very accomodating."

"until it's resolved not good!"

"It was neither good or bad."

"Overall website is good, recent change did not reflect the normal standard for paying bills as in the past. Not happy with that."

"The process was a bit frustrating due to website issues but quickly resolved."

"They were not helpful in my problem that I initially called for kept repeating the same thing over and over like it was out of the book not answering my question. Then on top of that they were not able to tell me when or how I would even be notified or if I would be notified if the website was up and running"

"I like StarTex, but y'all need to stay on top of your game. Don't take me for granted."

"Excellent experience. The man that helped me was wonderful."

"So far, so good. Been a customer for over 4 years."

"Top notch company. Never had a issue"

"Perfect, no hassle, just got me set up and ready to go!"

"Horrible, customer rep had no idea how to help me. He finally said to request a password change to get me off the phone"

"It was ok, not excellent. Your online program didn't recognize my password and there was no way to go a screen to change password. I tried to re-establish my account and that didn't work either. I had to call customer service to pay my bill whereas I always pay online. I hope your tech folks are working on getting your program fixed before I get next month's bill."

"Great people good service not fond of contracts."

"Keep up the good work, thank you"