"Everything was OK, until my contract was canceled by Startex halfway through the term, I got charged an early cancellation fee, switched to very expensive month to month plan, WITHOUT notifying, verifying or contacting me. Then got notice of service cancellation, nobody can do anything to resolve, and now I have to pay for YOUR mistakes or my credit score suffers. Thank you."

"I have had better experiences with the company..."

"I continue because of your prices."

"Was good prior to this call"

"Representative knew about the problem I was calling about and said Startex is working on it. I had the same problem for about 6 mos with this website. It’s clunky."

"The gentleman was most pleasant and courteous, explained things thoroughly,and satisfied my concerns enough to regain my trust in the contract for the new years"

"It went quite well for the most part.except for being called a list by one of the team members"

"They could not change your policy of not adding address to your billing!! Who can???"

"If goes as stated will be very pleased."

"The service is very professionak thank you for that.Genuine and patient."

"I've been with startech power for a long time and I feel as me being a little customer if I call you it must be something serious. Customer service is the number one thing with me. Loyalty is again very important."

"Great. I was having an issue with an aacount not showing up. The first person checked into it for me and actually called me back. Great customer service!"

"call me at ***-***-**** and I will tell you more information about thisone think that I do you is that you don't have enough customer services representative that don't speak English I'm right here in houston and I could used a job in customer services thank you"

"I still can not get on the web site which is the problem i called about. Customer service is unable to help and will not transfer you to someone who can. All in all it is worthless"

"disgusted with the no resolution."