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Featured Review


Verified StarTexPower Shopper
Verified
5/5

2018-05-05

"good customer service, good electricity price"


Verified StarTexPower Shopper
Verified
2/5

2018-05-04

"Star-Tex has gone to crap ever since your merger."


Verified StarTexPower Shopper
Verified
5/5

2018-05-04

"Constellation web site could be better. One issue of concern is that you are not logged out when website is close. Reopen website and I was still logged in."


Verified StarTexPower Shopper
Verified
5/5

2018-05-04

"Great. Mr Weller did an excellent job"


Verified StarTexPower Shopper
Verified
5/5

2018-05-04

"I had a wonderful experience, all my questions was answer perfectly."


Verified StarTexPower Shopper
Verified
5/5

2018-05-04

"STILL WAITING ON A LETTER OF CREDIT FROM STAR TEX"


Verified StarTexPower Shopper
Verified
1/5

2018-05-04

"Tried emailing for my answer never received a response. When I call Your representative tried to deceive me."


Verified StarTexPower Shopper
Verified
5/5

2018-05-04

"All okay except for the option to change my due date. I have written & called RE this matter."


Verified StarTexPower Shopper
Verified
5/5

2018-05-04

"My experience was awesome! Thank you StarTex!"


Rep reply posted 2018-05-08
A rep from StarTexPower, ConstellationCM, has responded:

“You made our day! We’re always happy to hear about positive experiences from our customers. ”


Verified StarTexPower Shopper
Verified
1/5

2018-05-04

"I use Startex on many of my properties and it has become impossible to continue due to ????? I dont know why. I had to use someone else on the last 2 properties for confusion on startex and requiring extra information then nobody calls me back. You can't ask someone to email information before lights get turned on and then never call them back. I was a loyal customer"


Verified StarTexPower Shopper
Verified
4/5

2018-05-03

"I like that I have 100% green energy, but the weekly report you send is useless. I want to know how much my energy cost is per week - not how many kilowatt hours I use. So, because of your useless website and useless weekly reports, I would not choose your company again."


Verified StarTexPower Shopper
Verified
1/5

2018-05-03

"Since becoming a customer with StarTex, I have been satisfied. The rates are great. The customer service has been great. However, the new change to the accounts, which require current customers to have to set up a new login has been quite stressful. My issue still has not been resolved. I was expecting to receive an email or a phone call from StarTex with further instructions on how to set up our account but I have not been contacted."


Verified StarTexPower Shopper
Verified
1/5

2018-05-03

"I've spoken to 3 different cs reps and they all were helpful but none could resolve my issue to access my account online."


Verified StarTexPower Shopper
Verified
1/5

2018-05-03

"Not pleasant at all as of yet."


Verified StarTexPower Shopper
Verified
5/5

2018-05-03

"Your online system corrupted my account profile making me unable to renew my contract online. That's why I called."