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Product & services pricing
0.00/5
Chance of future purchase:
4.11/5
Shipping & packaging:
0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-11-30

very good

"Easy find the part we need"

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Verified
5/5

2023-11-30

Quick and easy pickup

"Easy online ordering with decent discount and fast stocking"

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Verified
5/5

2023-11-28

Great service.

"Called to clarify parts question help was very receptive and guided me to order correct part. This is second time parts department has been excellent. Last time they sent the wrong part but when went there no hassle because I had put my vin number while ordering and they gave me correct valve cover gasket for my sienna. Really appreciate your professional service. "

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Verified
5/5

2023-11-24

Friendly and Professional Team at Online Pickup

"Friendly and Professional Team at Online Pickup. Products are well prepared ahead of time for quick pickup, and save time.

Friendly Customer Service helping me return/refund an wrong item ordered. Five-star experience rating to the Teams there!
"

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Verified
5/5

2023-11-24

Great pricing and easy to place order

"one of the easiest way to place an order online."

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Verified
5/5

2023-11-23

Parts best price

"Awesome service parts ready before I got there! Better than Capital, Milpitas and especially Sunnyvale "

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Verified
5/5

2023-11-22

Excellent service

"Very friendly staff and great discounts on parts."

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Verified
3/5

2023-11-18

Didn’t receive a reply back

"Online order process was easy but when an issue occurred the time to respond to the inquiry was long. When I did get a reply, there was no response to a follow up question. "

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Verified
5/5

2023-11-18

Excellent parts center staff.

"Always a great experience dealing with the parts center staff. "

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Verified
5/5

2023-11-08

I like dealer treats their customers like customer

"I found their part pricing is competitive. Better than other dealers. I placed my ordered on Sunday night and I got an email saying that my order is ready to be picked up. In and out of the part department in minutes. They are courteous too. The reason I bought from dealer because I got counterfeit parts from eBay seller. Next time I will definitely buy from Toyota dealer. It is not worth to save a few bucks but getting counterfeit parts. "

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Verified
5/5

2023-11-04

Steven Creek Toyota has the best part department in this area

"Their service department is terrible but the have the best part department in san jose area"

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Verified
5/5

2022-08-11

Online part purchase

"Ordering the part was extremely easy and convenient. The price was much cheaper compared to the in store purchase."


Verified
5/5

2023-10-23

Very friendly and nice people

"the prices are super low and delivery is fast..."

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Verified
5/5

2023-10-12

Awesome price

"Best price ever!! Parts department quick and helpful "

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Verified
5/5

2023-10-03

Always my go to

"Every time I use the online parts order I get quick turn around for pick up and the guy who works the parts counter is always pleasant and helpful. Love yall!!"

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