"I ordered slat walls for my new location. There was a mix up with the delivery and when I called, the woman who helped me was amazing! Professional, funny and was quick to actively find a solution. She stayed on the phone with me until the issue was resolved and made sure I had her contact info in case I had any further issues. Pricing is great for your products, but your CS staff is what has me sold on your company. I will now be a regular customer. "
"I am still waiting for my complete order. Your fulfillment service is horrible and I will be returning items received and cancelling items not yet fulfilled."
"Store Supply Warehouse has great products at great prices. Almost as important as cost and quality is their customer service - which is stellar! I had a minor mishap with one of my orders. I initiated a chat, a representative responded immediately and provided with a very professional, courteous, and over-and-above resolution to the issue. This is a company I will continue to do business with and recommend to others."
"I placed an order with you on Nov. 2nd, but then realized that I had been charged tax. I thought that you used to have our tax exemption on file, but there was no record of it. I called, and the rep I spoke to was helpful and canceled the order and told me to send in our tax exemption certificate which I did on the same day. I did not hear back from her, so checked on it last week. I was told I needed to fill out another form and send that in, which I did. I have still not heard back, and I really need to place this order. Would someone check on this for me please?"
"Great price and received quickly."
"Most of the items that I have received were good, but I have still not received about 6 of my items, and also sent me the wrong items. I do love the fact that the first stuff came on time, and customer service responded on time, but still waiting on a lot of glass shelving and 2 of the items that were missing or the wrong items. "
"Before I placed the order I called and ask if all items that I wanted were in stock. I was told everything was in stock and ready to ship. That’s why I placed the order. After couples days with no details about shipping I called back then I was told you’re out of stock. "
"The product was easy to put together pictured directions, but one box was opened and re taped, the other box was open on two sides exposing the product."
"This was my first time ordering from Store Supply. What a pleasant experience it was. it took a while for me to place the order but that was because I spent hours looking at all their merchandise. :) But I finally placed the order with no glitches and was pleasantly surprised when it arrived 2 days later!!! Not a scratch or dent on anything. I will definitely be ordering from Store Supply again. Thank you for a job well done."
"This was my second purchase of this particular item. The trays are perfect and stack well! I bought them to help organize my craft room. I shared a picture of my organized crafting table and the link to these trays in a Facebook group that I'm in. Everyone loved the idea!"
"My experience with Store Supply Warehouse has been great so far. My order was shipped quick and the follow-up customer service has been great! I will order again. "
"Crap. Came in 2 shipments, fine. But missing my zip ties, the wrong tags were delivered and I did not receive my invoice. Pretty certain you received my FULL payment though."
"Extremely disappointed. I will never order this item again as all the paper bags are over glued. The sides of the bag is glued to the bottom of the bag. Thus, you can not open up the bags without tearing a portion of the bag. The entire shipment can not be used for our business."
"I have not received the product (Order ID: 3MW9BH6O)"
"Easy to do. Still waiting on a backordered item."