"Good experience overall "
"I did not except that the flights were so cheap!"
"I use Student Universe to compare all of my potential flights. It frequently has the lowest prices and the best feature to compare prices for multiple start-end dates at once, which is incredibly useful."
"Booking a flight was super easy and efficient. 10/10 would recommend"
"I HOPE THE FLIGHT GOES WELL"
"I got a cheap flight for exactly what I needed !"
"Sending my son off to college got a great ticket price"
"Fast, cheap and easy. The process was really easy, and a good deal "
"I got the best fare here in my search"
"The booking process was easy enough, but I didn't get an email with the flight details, so right now, I have to wait in the phone queue just to get my booking details. Rubbish setup, I can't even retrieve it on the website. "
"I am excited that I was able to get my ticket for half of the regular price. Awesome job!"
"I always find the customer service representatives patient and helpful. Geoffrey helped me last and he was patient while I described my issues and tried to fix the problem. Thank you!"
"Loved the website! lots of options! will use again!"
"Quick and easy, verified my student eligibility quickly and got me on to purchasing my flight easily. "
"It is 3rd day since I booked my domestic air ticket but I have not received an e-ticket or confirmation yet by email. I have to rely on airlines frequent flyer's profile to retrieve my booking confirmation."
“Hi there, we're sorry about that! We re-sent your confirmation email to you and reached out directly to make sure you got it—if you need anything else, please feel free to reach back out directly! ”
A rep from StudentUniverse, cccm, has responded:
“Hi there, we're sorry about that! We did have a problem with our email system the day you purchased, which is why you didn't receive an email directly. If you haven't been able to access your booking details still, please let us know and we can resend it.”