"Long waits, heavy voice accents hard to understand and more"
"Very good overall, some slight issues paying with my VISA, luckily my mom stepped in to help. "
"Using studentuniverse is a must for traveling! "
"I love student universe and my pilot friends always recommend it. However -- the check out section of the site is glitchy and does not work properly. Please fix this! "
"Fast easy process and payment."
"It's was good and was easy in navigating "
"It was awesome and can’t wait to book another flight "
"Wish there wasn't a timelimit"
"I had to wait until almost the last minute to book my trip home because of my work schedule, but the short notice did not make the ticket too expensive for me to buy. Student Universe really is such a fantastic tool for students to use. When you're ballin on a budget, this definitely helps! "
"This was a great experience in booking a flight!"
"My booking confirmation and itinerary email took 3 days arrive. I called to your "help" desk only wait in a queue for too long, then to to be TWICE offered a confirmation email; neither of which arrived. So I called Virgin who was able to give me a booking number and assist with finding my itinerary. Very poor service from Student Universe!"
“Hi there, we're so sorry our emails weren't arriving in your inbox. We've reached out to you directly to understand why this happened so we can fix it in the future. ”
"discounts and prices and deals"
"amazing service super website"
"Easy, great price. Will use Student Universe again in the future."
"best application to book cheap flights and hotels when travelling for college students. Its pocket friendly option."
A rep from StudentUniverse, cccm, has responded:
“Hi there, we're sorry you weren't happy with the service you received from us. If there's anything specific we can help with or anything you needed that didn't get resolved, please let us know. We'd be happy to help.”