"It is a very good portal helping students to save their expenses."
"Found exactly what I was looking for "
"I still haven’t got a confirmation booking after I did my flight booking 2 days ago.
Tried to call and requested to be called back since 3 hours ago, still waiting!"
"Was good easy great service"
"Easy and prices were cheap"
"I don't have much to say except these is a good place to buy cheap plane tickets from!!! A little clunky UI and the emails take a while to receive but I can't find better deals as a student on any other site."
"Overall ok but it'd be better if more flight option"
"Great site and user friendly. I really did find the best deal being a college student :) "
"Easy to view prices and dates"
"Prefill all of my details for a faster service"
"Price was good and checkout was fine, but I didn’t receive an email from them with my itinerary. Thankfully I took screenshots of the page before I closed it because that’s the only confirmation I have about my flight now. It’s not in my junk mail either. "
“Hi there, we're sorry about that! We were having a problem with our email system the day you purchased, which is why you didn't receive an email directly. If you haven't been able to access your booking details still, please let us know and we can resend it.”
"great deals, easy to book flights, very friendly website"
"If you click on choosing a seat option at the end, without seeing there is a price, it validates the whole operation directly without confirmation. Which is a huge scam once again. BS website, avoid"
“Hi there, we're sorry this was confusing to you! You can always opt out of choosing a seat and/or delete your seat selection using the little "x" button near the seat selection cost in the sidebar. However, we're working on updating this so it's more clear how to choose and how to opt out. We hope you'll give us another try in the future, and thanks for your feedback!”
"It was easy and nice to book with good prices"
"Happy with the price, cheapest on the market."
A rep from StudentUniverse, cccm, has responded:
“Hi there, we're sorry you haven't received your confirmation email! We reached out to you via phone and email but haven't been able to get in touch—please feel free to reach back out directly if you still need help!”