"As a freshman student who wasn't really familiar with purchasing plane tickets, this site made it easy to plan and compare flights!"
"Booking process & information was detailed & accessible. "
"I was surprised by the prices that they have for students. Very useful for a last-minute booking. "
"App did not execute purchase of tickets. I had to book through web, losing $10 promotion.
Update:
The team confirmed the issue and added the discount to my bill. Speedy response and responsible service. "
"When trying to enter my card details, the screen shook, making it difficult to enter my information and confirm purchase of the ticket"
“Hi there, we're sorry about that! We've let our team know so they can look into the glitch you encountered and make sure to get that fixed for the future. If there's anything we can do to help at this point, please let us know!”
"Quick and easy to fill out everything and they offered great insurances etc."
"Some parts of website don't work- ie- the moving bars for times of flights. Also- webpage freezes and finalize order is greyed out- so had to start all over again several times "
“Hi there, we're so sorry you encountered these errors with our website. We've reached out to you directly to see if we can understand what happened and have our team look into it!”
"very fast service
and smart "
"Found flight tickets on another big name ticket booking website but still saved more on here! Great last minute find."
"la podre contar cuando viaje"
"I found a cheap flight right away, which became 10% cheaper immediately with a discount code!!"
"Thank you for letting me book. I am student and it’s hard to find cheap tix to commute home."
"Excellent Service, great prices"
"Super easy to navigate :)"
"POP UP. Them: Do you prefer a window or aisle? Me: Window. Them: Let me process an extra $15 to your booking before you get a chance to read the 'tiny' print.
"
“Hi there, we're sorry about this! If you decide you don't want to pay for the seat selection after selecting it, you can always remove it from your cart before purchasing. We can also remove the selection and refund the cost for you, we reached out directly if you'd like us to do so. ”
A rep from StudentUniverse, cccm, has responded:
“Hi there, we're sorry you weren't able to purchase on the app! We went ahead and added the promotion onto your account anyways since it wasn't working for you. ”