"The website is a little more complex than I would like it to be, but there are a lot of customization options, which is nice. "
"I am 100%certain that I booked in for certain dates but when the invoice came up there was different dates. I had to turn around and cancel straight away"
"THANK YOU SO MUCH, AMAZING"
"StudentUniverse has always given me the best rates and it is easy to use. "
"This is my first time using StudentUniverse, and I am pleasantly surprised! I was not expecting such affordable prices! StudentUniverse will be my first resource going forward!!!"
"I still don't have my tickets "
"Flights were cheap had a code for a new users however it only saved me $5 after being charged for seat collection?
Had no option to add my frequent flyer number for Virgin Airlines "
“Hi there, sorry for the confusion! If you didn't mean to choose seat selection, you can always delete the charge in the sidebar where you total is shown. However, we're happy to delete the charge and seat selection manually, as well as show you how to add your frequent flier number. We reached out to you via email, feel free to reply there or give us a call and we can help get this sorted out. :)”
"No problems with booking or flights!
"
"I WAS WATING MY TIME ON DIFFERENT WEBSITES UNTIL I FOUND STUDENT UNIVERSE."
"Quick and easy. Got a great deal for my ladies bday. "
"Trial and failed to get QANTAS on line - so grateful"
"I was in need of a flight to SF last minute but I was disheartened by the steep price. Luckily, I chose "Flexible" and it gave me more flight options that were way cheaper, just off by one day. I will definitely use this service again. "
"Thanks for having such an easy system to navigate and book with. "
"I had to purchase tickets for a study abroad trip quickly but had questions that I didn't find answers for. It would've been helpful to have a chat option because many of my questions seemed super basic and not individual. I'm till not sure my flight includes luggage or how much. Other than that, it was a good experience with helpful options."
“Thank you for your feedback! We will pass this along to the appropriate team and we'd be happy to help answer any questions you have if you reach out directly. ”
"This was the only website that actually took my payment successfully. I'm so glad it's finally been put through."
A rep from StudentUniverse, cccm, has responded:
“Hi there, we're sorry to hear that! I'm not sure there's any way the system could change the dates you selected when confirming your reservation, but if there was an error, we'd definitely like to have someone check on that. Can you DM us your reservation code/email so we can check into it for you?”