"Affordable, I'll choose again!"
"Very helpful for students to plan their travel!"
"I would click on the flight for the set price and then when hitting check out it would up it $15 more than what it displayed."
"I am happy since the ticket prices are reasonably less than other websites"
"Best deal on flights I could find, hands down! "
"So Virgin airlines doesn't charge for seat selection, I was charged $14.95 to select a seat (aisle or window) and couldn't even skip this step. What a rip. "
“Hi there, our seat selection actually is optional, you can simply choose to not click one of the options, or select the toggle offering the choice to not select a seat. If you accidentally select a seat, you can delete the select from the sidebar where your total is displayed. In any case, if you'd rather not have a seat selection, we'd be happy to remove the additional charge for you if you give us a call. ”
"good experience, very easy to find what i need"
"I made a booking but have not received a confirmation email. It's been a couple of days now.
I have no reference number, nothing.
I'm trying to contact them but couldn't find a phone number.
All of the contact pages belonging to student universe are giving errors.
Please contact urgently if you see this."
“Hi there, we're sorry about that! Please give us a call at 1-800-272-9676 and someone can help you out with this.”
"Muy buena un poco de trabajo para que aceptara mi primer nombre"
"Loved it, super easy and saved me money. "
"No unexpected change for the price when checkout "
"Seat assignment was very misleading. "
“Hi there, sorry about that! If there's anything we can do to help, feel free to reach out to us directly or give us a call. We'd be happy to help :)”
"Still waiting for an email"
"Just booked this ticket for my grandmother's funeral. I looked all day and was able to find a way better flight for $130 less than everywhere else. "
"I had a friend who used StudentUniverse to fly home over spring break and she said she got a great deal on her flight and recommended it to me. The prices were better than any other I saw online!"
A rep from StudentUniverse, cccm, has responded:
“Hi there, we're sorry about that, we know it can be frustrating! Flight prices are dynamic and subject to change, so sometimes the price can increase in the process of booking your flight if the lower fares sell out. We can't guarantee prices until the ticket is processed. Please let us know if we can help you further!”